Seller reviews, items and info

Approved seller with 4/5 Stars ratingTrusted on Back Market for

Overall rating

1,684 verified reviews

Rating details

  • Battery

    3.6/5

  • Shipping

    4.4/5

  • Lens & Camera

    4.2/5

  • Accessories

    4/5

  • Packaging

    4.4/5

  • Overall performance

    3.8/5

  • Appearance

    4.3/5

Reviews

  • Kevin Q.

    Verified purchase

    Reviewed 06/07/2023, Ireland.

    This phone arrived with faulty cameras. I returned it and they were changed. But the screen used on this phone wasn’t functional. It only worked in hand; on a table the touch screen recognised maybe 1 in 3 touches or swipes. Poor quality screen / voltage presumable. I returned it again for this reason. The seller returned it saying it had been fully tested. It took over a month to receive it this time as they used my old address instead of the updated one I provided. When it eventually came back it had not been tested, of course, and the screen problem was the same. I just got my money back. Avoid this seller as the parts they use aren’t fit for purpose.

    iPhone SE (2020) 128GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    28/10/2022

  • Didier B.

    Verified purchase

    Reviewed 04/01/2023, France.

    This is my 3rd purchase from BackMarket and I'm still as satisfied as ever, my iPhone 12 is as good as new, everything works perfectly, customer service is top notch and delivery is super fast. I'm delighted and my next purchase will be from BackMarket again, and I'd also like to say a big thank you to the reconditioner for delivering the phone as good as new.

    Translated from French

    iPhone 12 64 Go - Rouge - Débloqué

    Condition

    Excellent

    Purchased

    25/12/2022

  • Karine L.

    Verified purchase

    Reviewed 14/01/2023, France.

    I am a new customer advised by my sister who is used to ordering from you. I was apprehensive about getting a refurbished iPhone 12 mini but in the end I'm very pleased. The iPhone 12 mini is in very good condition and looks like new, not a scratch to be seen. I would recommend it for my children. I'm very pleased with the quality of the product and the price. The charger is an old generation.

    Translated from French

    iPhone 12 mini 64 Go - Blanc - Débloqué

    Condition

    Good

    Purchased

    04/01/2023

  • Alexis C.

    Verified purchase

    Reviewed 08/10/2024, France.

    I received the iPhone and two months later, Face ID was no longer working, just like Apple Pay, and the battery wasn't working.

    Translated from French

    iPhone 12 64 Go - Bleu - Débloqué

    Condition

    Excellent

    Purchased

    26/11/2022

  • Sebastian P.

    Verified purchase

    Reviewed 24/12/2022, France.

    Fast delivery. First experience in refurbished. Bought in perfect condition and it is so far. Like new and 100% battery. Will see in time but for now happy with my purchase.

    Translated from French

    iPhone 12 mini 128 Go - Mauve - Débloqué

    Condition

    Excellent

    Purchased

    08/12/2022

  • Paola M.

    Verified purchase

    Reviewed 07/03/2023, France.

    Le téléphone est parfait ! La batterie indique 88% de niveau ce qui me semble totalement correct pour un Iphone reconditionné sachant que même neuf, ils tombent à ce niveau là dès les premiers mois. Téléphone soigneusement emballé et arrivé dans les 24h qui ont suivi la commande. A voir avec le temps mais je suis 100% satisfaite de cet achat pour le moment.

    iPhone 12 64 Go - Bleu - Débloqué

    Condition

    Excellent

    Purchased

    02/03/2023

  • Annick L.

    Verified purchase

    Reviewed 05/02/2023, France.

    Déjà quelques semaines avec mon Iphone12 reconditionné. Envoi rapide, conforme à la description et je n’arrive pas à lui trouver de défauts, batterie ok. Mon premier achat sur backmarket, je suis conquise.

    iPhone 12 64 Go - Bleu - Débloqué

    Condition

    Good

    Purchased

    09/01/2023

  • Alban S.

    Verified purchase

    Reviewed 09/09/2024, France.

    Admittedly, the product is functional but the sides are not at all new and out of date, the microphone works very badly from the first day, it must have taken on water in its previous life. After a week the rear camera stopped working even though there had been no shocks. So the iphone is usable because I've used it up to now, but you get tired of using a phone that only works halfway. Every time I place an order I have the same problem. We won't be recommending it again.

    Translated from French

    iPhone 12 64 Go - Noir - Débloqué

    Condition

    Excellent

    Purchased

    13/01/2023

  • Elisabeth C.

    Verified purchase

    Reviewed 11/01/2023, France.

    Second disappointment in a row... After a return because of a technical problem with the first Iphone 12 mini white and reimbursed, the 2nd in bert also left for repair (pending) ... I'm not sure if there is a problem with this phone, but I'm sure it's a very good one. I don't know if there will be a 3rd time...

    Translated from French

    iPhone 12 mini 128 Go - Vert - Débloqué

    Condition

    Excellent

    Purchased

    15/12/2022

  • Camille C.

    Verified purchase

    Reviewed 03/01/2023, France.

    A "like new" refurbished Iphone 12 with a scratch free screen and shell. Battery percentage at 94% which is quite reasonable for a reconditioned phone. It works perfectly well, I'm delighted! Nothing to report since I bought it a few weeks ago!

    Translated from French

    iPhone 12 64 Go - Noir - Débloqué

    Condition

    Excellent

    Purchased

    27/11/2022

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