ERPHONE

Seller reviews, items and info

Approved seller with 3.8/5 Stars ratingTrusted on Back Market for 2 years

Overall rating

138 verified reviews

Rating details

  • Battery

    3.6/5

  • Shipping

    4.1/5

  • Lens & Camera

    4.2/5

  • Accessories

    3.4/5

  • Packaging

    3.9/5

  • Overall performance

    3.9/5

  • Appearance

    3.9/5

Reviews

  • T c M.

    Verified purchase

    Reviewed 28/10/2024, Ireland.

    perfect working device and delivered securely on the date specified. Good investment and delighted with devices excellent performance. will be back if recommend your company to everyone. Thank You for Num 1 service. I'll be back.

    Condition

    Excellent

    Purchased

    19/10/2024

  • Ciaran M.

    Verified purchase

    Reviewed 23/06/2025, Ireland.

    delighted with the Ipad ,thank you

    Condition

    Excellent

    Purchased

    02/06/2025

  • Wileiner moises F.

    Verified purchase

    Reviewed 14/06/2026, Spain.

    I’m very pleased with the iPad Pro I received. The device arrived in excellent condition and works perfectly. The screen, battery and performance have met my expectations, and the product description was accurate. The only downside was the delivery experience with SEUR, which could certainly have been better. Even so, the product I received was excellent and I am very happy with the purchase.

    Translated from Spanish


    Condition

    Fair

    Purchased

    01/06/2026

  • Anton C.

    Verified purchase

    Reviewed 01/04/2025, France.

    Received my phone very quickly. The device is in excellent condition and all the functions I have tested so far work without any problems. I had already bought my previous phone on BackMarket and like last time this new experience went perfectly. Quality equipment, savings for me and for the planet. What more could you ask for?

    Translated from French


    Condition

    Good

    Purchased

    19/03/2025

  • Christelle M.

    Verified purchase

    Reviewed 25/02/2024, France.

    Perfect, I bought it it is excellent, I recommend it to everyone for a reconditioned it looks like a n'euf It is perfect, if you want to buy an iPhone. Come to Back Market Honestly, for the price I paid, nothing to say.

    Translated from French


    Condition

    Excellent

    Purchased

    12/02/2024

  • Eliott C.

    Verified purchase

    Reviewed 25/05/2025, Belgium.

    i was satisfied with the delivery service. however, i suspect a manufacturing / reconditioning fault as the rear glass of my iphone 12 broke when i put my device on the table (inside its shell!). i find this very strange. do you offer a repair service?

    Translated from French


    Condition

    Excellent

    Purchased

    08/05/2025

  • Barlet L.

    Verified purchase

    Reviewed 22/12/2024, France.

    Perfect! Marked in good condition but it is in very good condition, like new. It works great. I don't regret having bought a reconditioned one.

    Translated from French


    Condition

    Excellent

    Purchased

    06/12/2024

  • Pedro G.

    Verified purchase

    Reviewed 17/06/2026, Portugal.

    Just as you’d expect from Backmarket. It arrived on the scheduled date and in the condition described. Excellent value for money

    Translated from Portuguese


    Condition

    Good

    Purchased

    03/06/2026

  • Noel B.

    Verified purchase

    Reviewed 18/03/2026, Belgium.

    Frankly fast delivery and especially very good condition I advise you Back market for your purchases of telephone and electrical appliances very satisfied

    Translated from French


    Condition

    Fair

    Purchased

    03/03/2026

  • Costel M.

    Verified purchase

    Reviewed 25/02/2024, Spain.

    The phone is in very good condition, like new. The purchase process is a bit complicated because when I added the phone model to the shopping cart it was available but when I wanted to make the payment it was no longer available. Another inconvenience, which cost me a lot, was the payment process. When I finished the payment through the online payment gateway, the Back Market confirmation page remained blank for a long time, without knowing if the payment had been made correctly or not. In the end after several attempts I managed to buy this model of iPhone 11. In general the experience in Back Market is good because the most important thing is that the products are in good condition.

    Translated from Spanish


    Condition

    Excellent

    Purchased

    12/02/2024

13 products