CIGARRA SERENA - UNIPESSOAL LDA

Seller reviews, items and info

Approved seller with 4.7/5 Stars ratingTrusted on Back Market for 4 months

Overall rating

111 verified reviews

Rating details

  • Battery

    4.4/5

  • Shipping

    4.7/5

  • Lens & Camera

    4.7/5

  • Accessories

    4.4/5

  • Packaging

    4.7/5

  • Overall performance

    4.7/5

  • Appearance

    4.8/5

Reviews

  • Harry B.

    Verified purchase

    Reviewed 14/07/2026, Ireland.

    Condition

    Excellent

    Purchased

    01/07/2026

  • Dimitry M.

    Verified purchase

    Reviewed 09/07/2026, France.

    Phone received the day after purchase, nothing to say, everything works perfectly, the camera is still incredible to use.

    Translated from French


    Condition

    Excellent

    Purchased

    08/07/2026

  • Gregory T.

    Verified purchase

    Reviewed 24/07/2026, France.

    Nickel, nothing to say, just regarding entering the bank card to pay with the phone, it tells me that the device is not protected. If you can help me, thank you.

    Translated from French


    Condition

    Excellent

    Purchased

    17/07/2026

  • Gianluca V.

    Verified purchase

    Reviewed 23/06/2026, Italy.

    The device arrived early. It’s practically as good as new. 100% battery capacity and 8 charge cycles. It certainly lives up to the ‘EXCELLENT’ rating! Top notch.

    Translated from Italian


    Condition

    Excellent

    Purchased

    21/06/2026

  • Giorgio L.

    Verified purchase

    Reviewed 03/08/2026, Italy.

    Everything was fine, just a small software problem that was resolved with an update after a few days. The chat was activated to solve it and they were quick to respond and had already initiated the return of the product, which nevertheless fully met the excellent condition as described. So, until the next order.

    Translated from Italian


    Condition

    Excellent

    Purchased

    19/07/2026

  • Giada S.

    Verified purchase

    Reviewed 31/07/2026, Italy.

    I was pleasantly surprised! At first, I was a bit hesitant and thought something would go wrong, but instead, the delivery happened in 24 hours and the phone was truly in perfect condition. No malfunctions even during these last few days of use! I will definitely recommend the site to friends and family!

    Translated from Italian


    Condition

    Excellent

    Purchased

    23/07/2026

  • Timothee G.

    Verified purchase

    Reviewed 28/06/2026, France.

    The set-up was completely standard, just like on a new device. It was exactly as described and even came with a protective case, which I really appreciate. I haven’t had any issues after two weeks. Overall, I’m very happy with the Pixel 9 Pro. It’s smaller than my previous 7 Pro, which I like, and runs smoothly all day long. Excellent picture quality, as with all Pixels.

    Translated from French


    Condition

    Excellent

    Purchased

    15/06/2026

  • Annabelle C.

    Verified purchase

    Reviewed 04/08/2026, France.

    The device is in very good condition, and after having it replaced once (very quick and efficient return of a new phone), the battery is okay and holds a charge. Afterwards, I find that navigation is less simple than on a Samsung, for example, and there's no port for an SD extension. Overall, I'm satisfied with my purchase, and very satisfied with Black Market.

    Translated from French


    Condition

    Excellent

    Purchased

    24/07/2026

  • Younes K.

    Verified purchase

    Reviewed 20/07/2026, France.

    Very fluid, magnificent cinematic camera, nothing to say, quite large and very good battery life. I've always been on iPhone, I gave my iPhone 15 to a relative for the Google Pixel and I'm not unhappy ☑️

    Translated from French


    Condition

    Excellent

    Purchased

    10/07/2026

  • Laurent G.

    Verified purchase

    Reviewed 16/07/2026, France.

    The device is in perfect condition; everything was fine until I tried to set up my credit cards in Google Wallet. I received the message "Unable to set up contactless payment on this device" "Your device does not meet security standards." This is the first phone I've bought on Backmarket, and I just bought a second one for my mom, and now I find myself with a downgraded device where I don't have access to all functionalities. And suddenly, I wonder what parts were replaced with what type of material, and I realize I have no information. Please get back to me quickly. I imagine I'm not the only one, and I hope I don't find the same problem on the Pixel 9 Pro I bought this week for my mom. Thank you in advance. Sincerely,

    Translated from French


    Condition

    Excellent

    Purchased

    13/06/2026

9 products

VAT number

PT518981398

Trade register number

518981398

Trade register number

518981398

Legal address

CIGARRA SERENA - UNIPESSOAL LDARua Vasco da Gama, lote 29, 2 dt2415-823 LeiriaPortugal

Seller's country of origin

Portugal