BOLD

Seller reviews, items and info

Approved seller with 4.5/5 Stars ratingTrusted on Back Market for 1 month

Overall rating

9,457 verified reviews

Rating details

  • Accessories

    4.4/5

  • Appearance

    4.7/5

  • Battery

    4.5/5

  • Lens & Camera

    4.7/5

  • Overall performance

    4.6/5

  • Packaging

    4.5/5

  • Shipping

    4.6/5

Reviews

  • Giulia M.

    Verified purchase

    Reviewed 03/08/2026, Italy.

    A truly positive experience. I purchased an iPhone 17 and the phone arrived on time, well-packaged, and in impeccable condition, exactly as described in the listing. Setup was simple and the device works perfectly, with excellent battery life and no defects found. I also really appreciated the clear information provided during the purchase, and especially the excellent value for money. I will definitely buy from Backmarket again and recommend it to anyone looking for a reliable refurbished device.

    Translated from Italian

    iPhone 17 256GB - Bianco

    Condition

    Excellent

    Purchased

    23/07/2026

  • Marco M.

    Verified purchase

    Reviewed 22/04/2026, Italy.

    I purchased an iPhone 14 Pro in excellent condition with original battery. The phone arrived in perfect condition without any scratches, it looks really new and the battery was replaced and has 100% capacity despite the fact that I chose the original battery. In addition there was a very nice transparent cover in the box which I am using. This is the first time I have bought a refurbished phone and I was a little dubious but I must say that I was absolutely satisfied. I really think I will buy from this site again in the future. Bravo!

    Translated from Italian

    iPhone 14 Pro 256GB - Nero Siderale

    Condition

    Excellent

    Purchased

    11/04/2026

  • Alina D.

    Verified purchase

    Reviewed 16/02/2026, Italy.

    I bought a refurbished iPhone 16 Pro and I must say that I was really very satisfied. It was my first time buying from this site and, I admit, I was a bit sceptical, but I had to change my mind. The phone arrived in perfect condition, practically like new, without any signs of wear and tear. The battery is also in excellent condition, with a capacity of 98%. Fast shipping and product as described. So far the experience is absolutely positive; in case of problems I will update the review, but at the moment I would recommend it.

    Translated from Italian

    iPhone 16 Pro 128GB - Titanio Sabbia

    Condition

    Excellent

    Purchased

    07/02/2026

  • Rowena W.

    Verified purchase

    Reviewed 05/08/2026, Germany.

    I am completely thrilled. The shipping was very fast and the iPhone 14 arrived quickly. The phone is in pristine condition, without any signs of wear, and works perfectly. I would buy here again anytime. Clear recommendation to buy!

    Translated from German

    iPhone 14 128GB - Blau - Ohne Vertrag

    Condition

    Excellent

    Purchased

    06/07/2026

  • René M.

    Verified purchase

    Reviewed 23/06/2026, Germany.

    Absolutely thrilled – my second iPhone 14 already! I’m absolutely delighted! After buying my first iPhone 14 from Back Market and finding it completely exceeded my expectations, we ordered a second one straight away. Condition: As described – absolutely top-notch and flawless. There’s absolutely nothing to complain about – the device is fully functional. Process: Super-fast, dead simple and completely hassle-free. Verdict: 100% top-quality products. I can’t recommend Back Market highly enough! I’d happily buy from them again and again.

    Translated from German

    iPhone 14 256GB - Polarstern - Ohne Vertrag

    Condition

    Excellent

    Purchased

    17/06/2026

  • Luis S.

    Verified purchase

    Reviewed 22/04/2026, Spain.

    I was hesitant to take a reconditioned but after taking it here I have been delighted. I ordered it on Tuesday and on Wednesday morning I had it at home, I took it excellent quality and it has come spotless and with 100% battery health. I recommend it without any doubt.

    Translated from Spanish

    iPhone 14 Pro 128GB - Plata - Libre

    Condition

    Excellent

    Purchased

    21/04/2026

  • Rafaela B.

    Verified purchase

    Reviewed 23/05/2026, Portugal.

    I'm autistic. For those with sensory hypersensitivity, these are the best headphones I've ever used. Much more than just a luxury, they've been a huge help during bouts of anxiety and shutdown. Music is therapy. The noise cancelling of these Airpod Max exceeded my expectations. These Airpod Max are real tanks, with brutal sound quality and super-resistant material. They came well packaged, with the case, a compatible charging cable and a rubber cover for the "headband". If I didn't know better, I'd say they were brand new. I bought them at a very reasonable price, saved money and got some quality headphones that are practically brand new.

    Translated from Portuguese

    Apple AirPods Max (2020) - Cinzento sideral

    Condition

    Excellent

    Purchased

    21/05/2026

  • Ize V.

    Verified purchase

    Reviewed 28/04/2026, Netherlands.

    I saw a lot of bad reviews on trustpilot and other sites about the order not arriving, for example, or the wrong IPhone being in it, I personally did not have a bad experience at all at back market, I ordered an IPhone 15 in pink and my order arrived within 2 working days, and when it arrived, it even had a new battery in it, even though I hadn't even specified that, and for that price! I will definitely order on back market again when I need a new phone again. Thanks!

    Translated from Dutch

    iPhone 15 128GB - Roze - Simlockvrij

    Condition

    Excellent

    Purchased

    13/04/2026

  • Manel R.

    Verified purchase

    Reviewed 23/03/2026, Spain.

    Spectacular is not the first one I buy and the truth is the after sales service is great they don't give you problems I prefer to pay a little more which is not always the case because my daughter's iPhone 15 that I just bought is cheaper than in other apps without guarantees.

    Translated from Spanish

    iPhone 15 128GB - Rosa - Libre

    Condition

    Good

    Purchased

    19/03/2026

  • José maría A.

    Verified purchase

    Reviewed 17/03/2026, Spain.

    The device, iPhone 14, lives up to expectations in terms of both exterior and battery condition. The features I required and the upgrade possibilities of this model are what I wanted. Very satisfied with the purchase

    Translated from Spanish

    iPhone 14 128GB - Azul - Libre

    Condition

    Excellent

    Purchased

    03/03/2026

37 products