Avatel

Seller reviews, items and info

Approved seller with 4.5/5 Stars ratingTrusted on Back Market for 3 years

Overall rating

276 verified reviews

Rating details

  • Battery

    4.3/5

  • Shipping

    4.6/5

  • Lens & Camera

    4.6/5

  • Accessories

    4.3/5

  • Packaging

    4.5/5

  • Overall performance

    4.5/5

  • Appearance

    4.6/5

Reviews

  • Padraic L.

    Verified purchase

    Reviewed 06/11/2025, Ireland.

    Everything is fine now. But when setting the device up initially there was some trouble as it was set to the German language from the off. And this could not be changed until the set up had nearly reached completion. Other than that it's all good now

    Condition

    Excellent

    Purchased

    16/10/2025

  • Sarah A.

    Verified purchase

    Reviewed 13/11/2024, France.

    My iPhone arrived two days earlier than expected. The iPhone is in perfect condition and the battery is 100%. I recommend the avatar provider

    Translated from French


    Condition

    Excellent

    Purchased

    07/11/2024

  • Simone K.

    Verified purchase

    Reviewed 24/04/2025, Germany.

    My ASUS Zenbook was delivered in its original packaging. All parts were carefully repackaged. The device corresponds perfectly to the condition description. It works flawlessly up until now. I really like the idea of showing and hiding the numeric keypad in the touchpad on the Zenbook. The handling and contact with Back Market was smooth. Conclusion: Always happy to return!

    Translated from German


    Condition

    Excellent

    Purchased

    04/04/2025

  • Mickael B.

    Verified purchase

    Reviewed 06/07/2026, France.

    No issues – the phone’s working fine. I just had to change the language, which was initially set to German. Otherwise, one minor downside: the microphone crackles a lot (mainly during voice messages), but this doesn’t seem to be a fault with the phone itself. It’s down to the A range, which isn’t as high-performing as the S range.

    Translated from French


    Condition

    Excellent

    Purchased

    27/06/2026

  • Christian A.

    Verified purchase

    Reviewed 05/03/2026, Germany.

    The condition was described as "excellent". On the invoice that accompanied the delivery, the condition was only labelled as "very good", which is one level below the description. The laptop was indeed visually 'only' in very good condition! A few small 'scratches' on the edges were recognisable. What I found irritating was the 'cleanliness' of the product. The screen was only superficially wiped, not cleaned right into the corners. Here and there, there was also coarser dirt that I had to remove first. The packaging was disappointing. Even though I wasn't expecting the original packaging, the device arrived simply wrapped in paper in a plain shipping box. Technically, the Lg Gram has worked perfectly so far, and the battery life also seems to be good. Overall, I am very satisfied. The purchase process, dispatch time and communication were indeed "excellent"! However, the points mentioned could be improved.

    Translated from German


    Condition

    Excellent

    Purchased

    19/02/2026

  • Francois D.

    Verified purchase

    Reviewed 10/08/2026, France.

    A REDMI NOTE 13 PRO 5G that far surpasses my IPHONEs in every way... Photos, videos, sound, screen, etc... not to mention the battery (I no longer have a hand warmer in my pocket constantly...) and real battery life... no need to recharge twice a day. The REDMI is top-notch....

    Translated from French


    Condition

    Excellent

    Purchased

    21/07/2026

  • Valérie K.

    Verified purchase

    Reviewed 18/06/2025, Belgium.

    The phone is beautiful, in perfect condition and the battery is holding up well.

    Translated from French


    Condition

    Excellent

    Purchased

    01/06/2025

  • Dorianne A.

    Verified purchase

    Reviewed 06/09/2026, France.

    Device as described! My mother was delighted... The battery seems to hold up well and it doesn't lag!

    Translated from French


    Condition

    Excellent

    Purchased

    23/08/2026

  • María eugenia V.

    Verified purchase

    Reviewed 14/05/2025, Spain.

    The experience was great. The phone is in perfect condition. Visually it does not have even the smallest flaw. At the moment it is working properly.

    Translated from Spanish


    Condition

    Excellent

    Purchased

    24/04/2025

  • Nicolas G.

    Verified purchase

    Reviewed 29/12/2024, France.

    Very good, marked "fair condition" on the advert, but it only had 2 "big" scratches on the screen, otherwise very nice (apart from the casing which smelt very strongly of tobacco 😅). I replaced the screen because I wanted it to be in perfect condition and changed the casing for one with heat dissipation (and no tobacco smell) and voilà! An excellent phone in perfect condition for less 😁

    Translated from French


    Condition

    Fair

    Purchased

    11/12/2024

4 products

VAT number

DE296325965

Trade register number

1336361673

Trade register number

1336361673

Legal address

AvatelZeil 5360313 FrankfurtGermany

Seller's country of origin

Germany