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Seller reviews, items and info
Approved seller with 4.5/5 Stars ratingTrusted on Back Market for
Overall rating
195 verified reviewsRating details
Battery
5/5
Lens & Camera
5/5
Shipping
4.7/5
Accessories
5/5
Packaging
4.6/5
Overall performance
4.4/5
Appearance
4.4/5
Reviews
Matteo G.
Verified purchaseReviewed 25/08/2025, Italy.
Phone arrived in the original packaging with the plastic film intact. Bought about 10 days ago. So far perfect
Translated from Italian
Condition
Excellent
Purchased
11/08/2025
Baptiste H.
Verified purchaseReviewed 09/02/2025, France.
Update 02/03/25 following notice of 11/02/2025 Following my negative review detailing my dissatisfaction (review deleted so as not to cause prejudice, a reminder of the facts at the end of the comment), I was called back very quickly by Alternative Partner Solutions, who were just as surprised as I was by the situation. After discussing and explaining the company's PC reconditioning process, we tried to find explanations and solutions for my problem. I would like to thank the company for its responsiveness and genuine interest in my problem. Now that a solution has been found and my PC is functional, I am satisfied with the product. Good value for money and great after-sales service that listens to the customer. Background: When I received my PC, I had serious doubts about the quality of the product's reconditioning due to a number of technical and IT factors that I had to deal with.
Translated from French
Condition
Good
Purchased
25/01/2025
Alfredo O.
Verified purchaseReviewed 05/08/2024, Spain.
Equipment in perfect condition, shipped with very good packaging and quickly. Highly recommended.
Translated from Spanish
Condition
Good
Purchased
26/07/2024
Jérôme P.
Verified purchaseReviewed 05/08/2024, France.
Very neat packaging, the condition of the screen is more than satisfactory, and works perfectly. Would recommend.
Translated from French
Condition
Fair
Purchased
01/08/2024
Othmane A.
Verified purchaseReviewed 13/07/2025, Belgium.
The specifications are correct and the battery is in good condition. Except that when I click on keys they stick. Needs improvement.
Translated from French
Condition
Fair
Purchased
30/06/2025
Christophe A.
Verified purchaseReviewed 02/02/2025, France.
The equipment corresponds perfectly to the description, is in very good condition even though it is marked as used, and is of very good quality. Very reasonable price.
Translated from French
Condition
Good
Purchased
20/01/2025
Jose M.
Verified purchaseReviewed 28/09/2024, Spain.
Product as described. No HDMI or VGA port as stated in the specs, you have to have a displayport cable with the conversion you need. For the rest, everything is fine. The computer runs very well and very smoothly. It comes with Windows 10 Pro in French
Translated from Spanish
Condition
Fair
Purchased
21/09/2024
Pierre-yves G.
Verified purchaseReviewed 05/02/2025, France.
No problem with the article, but more with BackMarket: 1) the secure payment system refused my payment so stubbornly that I went through Paypal. With the same credit card, which was accepted without a problem... 2) haven't you considered providing invoices to buyers (online, not necessarily printed), rather than this system where you have to "ask for a receipt" after the fact? All professionals need invoices for accounting purposes, and quite a few private individuals too (for warranty purposes, for example). In short: it's all a bit unfinished...
Translated from French
Condition
Fair
Purchased
28/01/2025
Loic C.
Verified purchaseReviewed 27/04/2025, France.
Everything looks OK after 1 week
Translated from French
Condition
Good
Purchased
11/04/2025
Juan luis S.
Verified purchaseReviewed 12/08/2024, Spain.
product as described is perfect the only thing I miss is that it will not have the HDMI connector but it was already warned in the product sheet.
Translated from Spanish
Condition
Fair
Purchased
29/07/2024