Wowphone

Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for 3 years

Overall rating

1,846 verified reviews

Rating details

  • Overall performance

    4.2/5

  • Appearance

    4.4/5

  • Accessories

    4.2/5

  • Battery

    4.1/5

  • Lens & Camera

    4.5/5

  • Packaging

    4.2/5

  • Shipping

    4.6/5

Reviews

  • Ross K.

    Verified

    Reviewed 13/06/2023, Ireland.

    Received my Galaxy Tab S Ultra 5G few hours ago. Delivery was very fast (less than 48hrs) and the service was impeccable! There is no a scratch on the tablet but the box made me worry as it was not in great conditions. For the first setup everything seems in order and the tablet is working like new. I'll add more at a later stage. So far, five stars!

    Condition

    Excellent

    Purchased

    10/06/2023

  • Paul K.

    Verified

    Reviewed 27/12/2023, Ireland.

    Get service and top quality product delivered on time..

    Condition

    Excellent

    Purchased

    13/12/2023

  • Elaine O.

    Verified

    Reviewed 19/11/2023, Ireland.

    It's a great phone love it. So easy to buy from blackmarket would highly recommend them.

    Condition

    Excellent

    Purchased

    07/11/2023

  • Blessing ihechiluru U.

    Verified

    Reviewed 24/01/2023, Ireland.

    Good product, timely delivery

    Condition

    Excellent

    Purchased

    22/12/2022

  • Francisco javier D.

    Verified

    Reviewed 11/01/2026, Spain.

    The mobile is new and works perfectly, it is the second time I buy in Back Market and both more than satisfied, highly recommended.

    Translated from Spanish


    Condition

    Premium

    Purchased

    21/12/2025

  • Hakim S.

    Verified

    Reviewed 17/12/2025, France.

    sent back to the reconditioner in Spain the phone was badly reset it was a demo phone at the base I'm waiting for the refund but the person I had to help me was top notch (Santhas, Back Market customer service) that doesn't detract from the fact that everything usually goes well so I'd say this time it was bad luck :)

    Translated from French


    Condition

    Premium

    Purchased

    06/12/2025

  • Fernando Q.

    Verified

    Reviewed 03/04/2024, Spain.

    I bought a 1TB iPhone 14 Pro in Excellent condition and received a brand new handset (inside and out), with 100% battery health (I hadn't asked for it to be replaced). The reconditioner was Wowphone, from Valencia. And I want to leave this review because it has been an excellent experience that I want to thank in writing. Unfortunately it was me who made a mistake when choosing the model, because for the use I currently give to the terminal, the battery capacity was not enough for me, so I had to return it and opt for the Pro Max with all the pain in my heart (because the terminal was impeccable and I liked its size much more). Don't think that the battery was bad or not original: first of all, I went to the Apple Store and they confirmed that the battery was original, it was 100% healthy and had a few charge cycles (which coincided with the number of days I had had the phone). In other words, the handset was brand new. The return experience was also very good, with a full refund. I will definitely use Back Market again in the future and, if I can, I will buy from Wowphone (I even tried to look on the refurbisher's purchase page to see if he had a Pro Max, but I didn't get it). Anyway, I'm very happy with the experience.

    Translated from Spanish


    Condition

    Excellent

    Purchased

    17/03/2024

  • Micael A.

    Verified

    Reviewed 28/09/2025, Spain.

    The product is great. I ordered it excellent and it was excellent, the only thing that came a little dirty with dust, which costs little to remove but it is much better to deliver it that way. The rest is great. My only downside is that it came without a factory reset, but it didn't take long to do the process. So overall I give it a 10.

    Translated from Spanish


    Condition

    Excellent

    Purchased

    14/09/2025

  • Dominique H.

    Verified

    Reviewed 11/01/2026, France.

    I bought this iphone se 2020 for my wife to replace her iphone7... She is very happy with her new phone. BackMarket is irreproachable as always... Very good value for money and delivered in record time.

    Translated from French


    Condition

    Good

    Purchased

    16/12/2025

  • Ngoc-duc C.

    Verified

    Reviewed 27/10/2023, France.

    I hesitated for a long time between buying a new or reconditioned mobile phone. After a lot of research, I opted for "Back Market" which seemed to offer the best guarantees for the purchase of a reconditioned product with the following requirements: Phone like new, new battery 100 0/0 and 512GB of storage. I received my phone after four days, within the time limit set when I placed my order. The parcel was well packed and the phone very well protected. I was a little apprehensive when I unpacked it, but that quickly disappeared. The phone is as good as new, with just a two cm micro-scratch on the back. You have to look hard to see it. The device comes with a Usb C lighting cable. The battery is brand new and Apple certified. I was pleasantly surprised by the quality of the products offered by this brand and its serious sales approach. My phone has worked perfectly so far. To be confirmed in the long term.

    Translated from French


    Condition

    Excellent

    Purchased

    11/10/2023

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