Wopp's customer reviews

106 verified reviews in the last 24 months.

Filter by stars

  • 100%
  • 0%
  • 0%
  • 0%
  • 0%

  • R

    Rémi V.

    Purchased on the 9 January 2025

    Verified purchase

    Hi, I received my phone today and am very happy with it overall. However the battery capacity of the phone is only 86%, I find this unacceptable for a refurbished phone bought for almost 700€. I have bought many phones from Backmarket and have never been disappointed before... I am not asking for an exchange or a refund as I have already installed the phone but I would appreciate a commercial gesture. Best regards. Rémi Vial

    Translated from French

    Reviewed in France on 10 January 2025

    iPhone 15 128 Go - Noir - Débloqué
  • J

    Jessica M.

    Purchased on the 22 December 2024

    Verified purchase

    Hello, in principle everything is fine, although it has only been working since last night. The only thing is that it only came with the cable and the heads that I have are no good for me because the plug is different and I have to buy one to adapt it.

    Translated from Spanish

    Reviewed in Spain on 6 January 2025

    iPhone 11 64GB - Blanco - Libre
  • J

    Jimena P.

    Purchased on the 19 December 2024

    Verified purchase

    The truth that I did not imagine that it was going to be as good as it came! The battery 100% not one scratched or even mark of use is as if it were new... It is true that one detail was missing "That it came in its original box".

    Translated from Spanish

    Reviewed in Spain on 29 December 2024

    iPhone 12 64GB - Blanco - Libre
  • B

    Bruno B.

    Purchased on the 29 October 2024

    Verified purchase

    My fourth purchase from Back Market, and my third very good experience. It's a good average. The device I ordered arrived quickly and was exactly as described. Very easy to get to grips with. My previous purchase was disappointing because the device wasn't up to scratch. But there is one constant in all this: BM's customer service, which is always responsive and reliable.

    Translated from French

    Reviewed in France on 19 November 2024

    iPhone 12 64 Go - Blanc - Débloqué
  • G

    Geles G.

    Purchased on the 9 January 2025

    Verified purchase

    I did a plan renove and so far I got the iPhone 15 and it works perfectly. Now I am waiting for the payment of my old mobile phone. It's not the first time I've bought and it won't be the last.

    Translated from Spanish

    Reviewed in Spain on 19 January 2025

    iPhone 15 128GB - Azul - Libre
  • F

    Francois G.

    Purchased on the 30 September 2024

    Verified purchase

    Good evening, this device is perfect as indicated before the purchase; it is not yet in servicar because I managed to repair the "old" while a glassy pro franchise wefix had not succeeded with some unwillingness or worse technical incapacity. I have no personal repair skills but I managed... the pb comes from the accessory ordered with galaxy S10+ 5 G i ordered a shell for an S10+ and it doesn't fit. but above all i can't find in the accessories a shell for my model i received yesterday, only one article came out of the search but the photo doesn't match. so two questions: a) do you have a case for a galaxy s10+ 5g and b) do you think the case for a galasxy A53 5G would be compatible with my new G ALASY S10+ 5G? Thank you for your attention F. GERBIER

    Translated from French

    Reviewed in France on 3 October 2024

    Galaxy Note10+ 5G 256 Go - Noir - Débloqué
  • J

    Jessica F.

    Purchased on the 12 March 2024

    Verified purchase

    Quality product. 3 times that I go through Back Market for reconditioned, never any problem.

    Translated from French

    Reviewed in France on 24 March 2024

    iPhone 14 Pro 256 Go - Noir Sidéral - Débloqué
  • C

    Christophe G.

    Purchased on the 30 May 2025

    Verified purchase

    I'm very happy with the Back Market service, the product is excellent, perhaps a small downside battery capacity 85% but otherwise everything else is perfect.

    Translated from French

    Reviewed in France on 15 June 2025

    iPhone 12 64 Go - Bleu - Débloqué
  • C

    Casimiro G.

    Purchased on the 13 January 2024

    Verified purchase

    The only downside is the short battery life, I have to charge it twice a day even without using it, my other mobile was a Samsung with two years and only had to charge it once a day..this mobile when it reaches 25% turns off after 15 minutes, I do not see it very normal eso.saludos.

    Translated from Spanish

    Reviewed in Spain on 31 January 2024

    iPhone 11 Pro 256GB - Gris Espacial - Libre
  • R

    Rayan G.

    Purchased on the 25 January 2024

    Verified purchase

    i haven't configured it yet. but mother of god, the mobile looks like new!!! it doesn't have a single flaw. amazing!! the size of the mobile is great for those who like a big mobile. i recommend it 100%.

    Translated from Spanish

    Reviewed in Spain on 30 January 2024

    Galaxy Note20 Ultra 256GB - Bronce - Libre