Customer reviews

31 verified reviews in the last 24 months.

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Overall performance
4.1/5
Appearance
4.1/5
Accessories
3.7/5
Battery
3.9/5
Lens & Camera
3.9/5
Packaging
4.2/5
Shipping
4.2/5

A
Alison C.
Purchased on the 9 April 2025
Verified purchase
Absolutely brilliant. Quicker delivery than I expected and the phone is in excellent condition. I cannot see any signs of wear and it works perfectly. I have been buying refurbished for a few years now and it's good to find another reliable company.
Item
Google Pixel 3A 64GB - Purple - Unlocked
Google Pixel 3A 64GB - Purple - Unlocked
Condition
Light signs of wear. The body may have light micro-scratches. For items with screens, the screen will have no scratches.
Good
Reviewed in United Kingdom on 20 April 2025
M
Michael C.
Purchased on the 15 October 2024
Verified purchase
Great smart phone with all you need for the daily essentials at a price that is affordable. Condition of phone excellent would not know it wasn't brand new. Purchased to replace an old one that I had jut dropped too often.
Item
Honor 10 Lite 64GB - Black - Unlocked - Dual-SIM
Honor 10 Lite 64GB - Black - Unlocked - Dual-SIM
Condition
Almost no signs of wear. The body may have very light micro-scratches. For items with screens, the screen will have no scratches.
Excellent
Reviewed in United Kingdom on 26 October 2024
L
Libby R.
Purchased on the 15 March 2024
Verified purchase
Really chuffed to be able to buy a *very* old but working phone Back Market. It took some fiddling to set it up to 2024 standards so perhaps next time I'd go for a more recent model! But for £30 and not destroying the planet it's faultless. Well done and thanks to BackMarket.
Item
Galaxy Xcover 3 8GB - Grey - Unlocked
Galaxy Xcover 3 8GB - Grey - Unlocked
Condition
Signs of wear. The body may have a few visible scratches and dents. Items with screens may have light scratches.
Fair
Reviewed in United Kingdom on 1 April 2024
M
Margot R.
Purchased on the 28 March 2024
Verified purchase
Phone arrived on time, couple of days earlier than I expected, in good condition as per advert, no complaints at all, very happy with my purchase!
Item
Galaxy A04E 32GB - Black - Unlocked
Galaxy A04E 32GB - Black - Unlocked
Condition
Almost no signs of wear. The body may have very light micro-scratches. For items with screens, the screen will have no scratches.
Excellent
Reviewed in United Kingdom on 18 April 2024
V
Valerie H.
Purchased on the 18 March 2024
Verified purchase
Easy website. Phone arrived promptly in very good condition, very well package. Easy to set up and working well so far.
Item
Alcatel 1 (2021) 16GB - Black - Unlocked
Alcatel 1 (2021) 16GB - Black - Unlocked
Condition
Almost no signs of wear. The body may have very light micro-scratches. For items with screens, the screen will have no scratches.
Excellent
Reviewed in United Kingdom on 31 March 2024
M
Malcolm T.
Purchased on the 31 January 2024
Verified purchase
I received the Samsung XCover4s Phone on time and very quickly. The phone is in very good condition and working OK at the moment. I am very pleased with the phone and Back Market.
Item
Galaxy XCover 4s 32GB - Grey - Unlocked
Galaxy XCover 4s 32GB - Grey - Unlocked
Condition
Light signs of wear. The body may have light micro-scratches. For items with screens, the screen will have no scratches.
Good
Reviewed in United Kingdom on 11 February 2024
T
Tony C.
Purchased on the 22 July 2025
Verified purchase
love it
Item
Google Pixel 7a 128GB - Blue - Unlocked
Google Pixel 7a 128GB - Blue - Unlocked
Condition
Light signs of wear. The body may have light micro-scratches. For items with screens, the screen will have no scratches.
Good
Reviewed in United Kingdom on 6 August 2025
P
Paul T.
Purchased on the 6 March 2024
Verified purchase
Very happy with both delivery & phone. Due to changed circumstances I needed to return it. Return process was fast & efficient. Will definitely use again.
Item
Motorola Moto G5 16GB - Grey - Unlocked - Dual-SIM
Motorola Moto G5 16GB - Grey - Unlocked - Dual-SIM
Condition
Light signs of wear. The body may have light micro-scratches. For items with screens, the screen will have no scratches.
Good
Reviewed in United Kingdom on 14 March 2024
D
David W.
Purchased on the 5 February 2024
Verified purchase
First class phone in great condition and the battery holds its charge very well. I am really pleased with it and will buy from Back Market again.
Item
Galaxy Xcover 4 16GB - Grey - Unlocked
Galaxy Xcover 4 16GB - Grey - Unlocked
Condition
Light signs of wear. The body may have light micro-scratches. For items with screens, the screen will have no scratches.
Good
Reviewed in United Kingdom on 18 February 2024
J
Jan R.
Purchased on the 6 February 2024
Verified purchase
Happy with purchase , arrived early , phone in bery good condition , using it for a work phone Happy.
Item
Galaxy XCover 4s 32GB - Grey - Unlocked - Dual-SIM
Galaxy XCover 4s 32GB - Grey - Unlocked - Dual-SIM
Condition
Light signs of wear. The body may have light micro-scratches. For items with screens, the screen will have no scratches.
Good
Reviewed in United Kingdom on 18 February 2024

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