Nera Computers's customer reviews

Delighted with phone. Great value for money. Highly recommend Backmarket.

Dear Company I am writing to file a complaint regarding an iPhone I purchased on April 2nd, 2025. Unfortunately, the device stopped working today. It suddenly turned off and now does not turn back on or show any signs of charging. The phone is still under warranty, and I would like to know what the procedure is for repair or replacement in this case. Please advise me on the next steps I should take. Thank you in advance for your assistance. Best Regards Bartosz Jachim

I couldn't believe it, being the first product I buy refurbished I was afraid and instead it arrived as good as new and fully functional, I was satisfied. Not a single scratch and my husband didn't even realise it was reconditioned 😂

Fast delivery and phone well packaged. New cable received with . The phone charges 100% with a new battery. My daughter is very happy with the phone, it looks like new. I will be buying another smartphone soon for my second. Good experience with this refurbished phone.

the phone looks and works like new, for the price of a reconditioned one so perfect + fast shipping. the little - is on a lack of clarity to find the tracking numbers for packages to pick up in relay point, otherwise nickel

I was very happy to discover my new phone and very satisfied with its condition. I felt like I'd bought a brand new phone! After a few weeks of use, I can see that the phone works perfectly. The only slight downside, in my opinion, would be the fact that the shipping box was also the phone's box. I think it's a great idea to combat waste and help preserve our planet, but I would have appreciated it if the phone had been wrapped in bubble wrap inside the box instead of a very thin plastic sleeve. I will continue to buy refurbished phones in the future though! :)

I've just put it into operation on Monday 27 October and everything seems to be perfect! It's still difficult to judge on 1 day ..... you'll understand! Let's wait a bit! So after 1 week's use, the battery's fine, and it loses almost nothing overnight. Very good refurbished! I really recommend BackMarket!

Ho acquistato un iPhone 13 ricondizionato e sono rimasta davvero soddisfatta!! Il telefono è arrivato in condizioni perfette, sia esteticamente che funzionalmente. Sembra praticamente nuovo e tutte le funzionalità sono impeccabili. Sono felice di aver scelto il ricondizionato: qualità altissima e ottimo risparmio! Servizio rapido e confezione curata. Grazie di cuore a Back Market per l'attenzione e la qualità che mettete nel vostro lavoro. Laila

I give my opinion on the iPhone XR It's been a week since I got it and frankly it works well but I find that the battery drops a little especially if you use the networks but see over time. I got it in very good condition with a new battery. For people who don't have the means, reconditioning is the invention.