3,122 verified reviews in the last 24 months.
Declan B.
Purchased on the 3 June 2022
Verified purchasePerfect
Condition
Excellent
Seller
KPMA phone case sellerReviewed in Ireland on 11 May 2024
Virgin H.
Purchased on the 28 June 2025
Verified purchaseBought IPhone 14 Plus and I’m delighted with the condition of the phone. Chose the lowest quality reconditioned and only found one small mark on the case. Battery condition 85% so it lasts 2 full days on a charge. When my wife needs to replace her phone she will use back market as she was also impressed.
Condition
Excellent
Reviewed in United Kingdom on 13 July 2025
Julie P.
Purchased on the 17 May 2025
Verified purchaseVery happy with Back Market’s service in handling my purchase of a refurbished iPhone. It arrived earlier than anticipated! The iPhone looks immaculate. Many thanks Back Market. It was all beautifully packaged too
Condition
Excellent
Reviewed in United Kingdom on 5 June 2025
Christelle L.
Purchased on the 17 January 2024
Verified purchaseArrived earlier than advertised, this iPhone is brand new 😁 not a scratch, even micro. This is my first experience of a refurbished phone. I had already trusted for a screen of HP PC and was delighted. Back Market is definitely top notch 👍 No more new phones, I'm recommending reconditioned phones on Back Market because of their seriousness but also because we can all do something for our planet.
Condition
Excellent
Seller
KPMA phone case sellerReviewed in France on 16 February 2024
Saran B.
Purchased on the 31 December 2023
Verified purchaseI am very happy with my refurbished phone. I am not happy with the way I receive the money back for my old phone. I don’t understand why the money could be paid to me on the card I paid with. I’m not happy giving my bank details and drinking licence information.
Condition
Excellent
Reviewed in United Kingdom on 14 January 2024
Adeline L.
Purchased on the 23 June 2025
Verified purchaseHello, We've already ordered 2 Samsungs which work very well. But this last phone had a number of faults and we are now waiting for news. Hopefully it won't be too serious. See you soon. All the best, Mrs Legoupil
Condition
Excellent
Seller
KPMA phone case sellerReviewed in France on 29 July 2025
James A.
Purchased on the 30 June 2025
Verified purchaseI must admit that I was a little dubious when I ordered a new iPhone 15, and even more so when I read some poor reviews after I had hit the "purchase" button, and then even more so when I realized I had inadvertently ordered one in "fair" condition. Oh no - what was going to arrive? To my relief, the phone that arrived was almost flawless. I found one tiny imperfection near the charging port that I really had to search closely for but otherwise there was not a mark on it. All functions I've tested so far show the phone is in fantastic order and the battery condition was 99% when I received it. Overall, I would recommend BackMarket and would buy from them again.
Condition
Excellent
Reviewed in United Kingdom on 16 July 2025
Noreen K.
Purchased on the 2 June 2025
Verified purchaseI wish I had researched more before buying this iPhone 13. The phone is a tad too big for my liking and I miss the finger print option I had on my iPhone 8. Apart from that it looks like a brand new phone and I have no beef with Backmarket.
Condition
Excellent
Reviewed in United Kingdom on 23 June 2025
Amanda H.
Purchased on the 22 May 2025
Verified purchaseIt’s a phone case. Nothing remarkable about it but it fits well, protects the phone bar the screen, and I’m happy enough with it, I got the screen protector on first time, which was the highlight for me as I’m usually a fumble-fingers, getting air/dust bubbles. Not this time though, hurrah! All in all, I’m satisfied with my purchase and would buy again, should I need to, but it seems sturdy enough for that to be unlikely.
Condition
Excellent
Reviewed in United Kingdom on 9 June 2025
Justyna R.
Purchased on the 25 April 2025
Verified purchaseIphone 13, looks like new, my son is very pleased, battery last all day, if you buying phone for your teenager i definitely recommend to purchase insurance for 31f for a year. Well worth it, my son accidentally cracked his screen within 3 weeks of having new phone, luckily I had insurance, phone was fixed very quickly, and I have happy teenager again. Definitely recommend back market
Condition
Excellent
Reviewed in United Kingdom on 29 May 2025