Wacom Intuos 4 ptk-840 Graphic tablet

I would like to say that my previous experience with BlackMarket was positive. In this case, however, my assessment is very negative: I ordered a graphics tablet and received a totally different item, a small laptop. Inside I then found the invoice for the order with a different name and destination. Evidently blackmarket/the retailer swapped the material in the shipment. The mistake is bad enough in itself. I then proceeded to return the wrong product. At the moment it has been 10 days since the delivery of the wrong product (and almost 15 days since my order) and I have no update on when I will receive (if it arrives..) the correct product (obviously already paid for by me). I emphasise that I needed the product ordered for urgent business. Very bad.

rien a redire

Pour cette fois-ci ce n'est absolument pas clair. Le colis est livré, mais où? Et comment cela se fait-il que je reçois un mail qui me dit qu'il est livré alors que je l'ai commandé un jour plus tôt? Est-il livré chez Chronopost? C'est complètement embrouillé. Pourtant j'ai été satisfait de mon achat et livraison précédente.