Urbanista New york wireless Headphones - Black

The headphones are perfect, they sound very good and are not damaged in any way. If I can put a downside, the microphone sounds a bit bad, but it doesn't bother me. Very happy overall.

The NewYork headphones are really good. Wearing comfort, sound properties, battery performance and ANC are basically impeccable. I would always recommend Urbanista in normal cases. BUT: Unfortunately, the model I bought seems to have gone badly wrong. Since they are already "refurbished", there was obviously already a defect. Unfortunately, this is now the case again. I charged the headphones a maximum of 5x or 6x and always transported them in the enclosed bag and was very careful with them. Nevertheless, it now has a kind of loose contact on the right side. As soon as I move the earpiece even slightly, the headphones immediately go out. I can't put them on or use them in any other way because of this. A minimal movement, then it cracks in the drivers and the headphones are off. This is definitely not a case of improper use. That's why I would like to complain about them. I'd like to exchange them or get my money back. A short info on how to proceed would be super nice. I'm not sure at the moment whether a return note was enclosed with the shipment... Kind regards! Jan Balendat

This product is a disgrace. After a month's use (only in my office, by the way, it never suffered the slightest impact) the two folding parts of the helmet broke off, making it impossible to get a refund, which in itself may be understandable given that there's nothing to prove that I didn't drop it. After gluing the two broken parts back together (a foldable helmet that is no longer foldable, but never mind), it now switches itself off after 30 seconds of use and emits a very loud shrill noise that is very painful for the ears. Except that as the headset is broken where it's supposed to fold, it's no longer under warranty so I've been ripped off :))

It's great, the only little hitch is that the company sending the parcel (FedEx) only knows when to send it from Monday to Friday, doesn't know when and has relay points outside Brussels. I had to take time off work to collect the parcel, which is not very convenient. Apart from that the helmet is perfect, I'm really very satisfied.

Ok for the delivery and the condition of the helmet

very good condition, still in the box !!!

Reçus rapidement et c'est un bon produit pour le quotidien.