Soundbar HW-B550/ZF - Black

nothing to report for the moment

The subwoofer arrived damaged because the package was badly made. The remote control didn't work. I had to repack and send back the very large parcel. I have to wait 5 days to get my money back and be able to buy a sound bar (the only one of my order). What's more, a Backmarket employee called me to apologise for the site, telling me they were going to send me a discount. As it was my first order, he was going to ask his superior for the possibility of giving me a higher percentage than usual... a classic example of bad salesmanship... Does it still work? It's pathetic.