Sony Linkbuds S WF-LS900N Earbud Noise-Cancelling Bluetooth Earphones - Black

The device was in the same condition as described in the advert, and they work fine. The problem for me was that it didn't come with the original sponges, and I didn't see any information about this when I bought it. The sponges it came with were neither the same nor the same size as the brand's originals, and unfortunately none of them fit my ear properly (which is annoying as I bought these earphones specifically because they are a model that fits smaller ears). I had to buy other sponges, so it no longer made up for the money I'd saved by buying a reconditioned item. I didn't think the price of the earphones was very competitive (I bought them for 115€, new ones were 135€), but considering the conditions on offer it's not terrible. The problem here was the extra investment I had to make, I might as well have bought new... I wouldn't buy again because I don't feel it's clear and transparent what's included when you buy the item, where the accessories come from and whether they're the originals or not.

There were problems with the fact that I couldn't connect the device to my mobile phone at first. When it worked via detours, it was extremely noisy on one of the headphones. This was the second purchase on Backmarket and the second time something didn't work. It's really frustrating.

Would have been ideal but had to return for a refund as LH earbud was faulty. Seamless return and refund and excellent help and advice from Back Market. Would use these guys again.

I would love to write a positive review as I believe in reusing things to reduce our impact on the planet. However, out of two purchases I had two bad experiences. The first one was a monitor that had extremely low quality and lighting. The BM team was extremely supportive in providing me with a new one I still use nowadays. However, I am having another bad experience after buying a pair of earbuds. The left earbud dies after 2/3 minutes after being fully charged leaving me with a right-only earbud experience that I wouldn't recommend to anyone. I wish for BM to improve the way they check the items they sell because this is not working. Now, I need to send the earbuds back and wait for a refund even risking to not get back the full amount I paid. Even if I get back my full amount, I am still waisting time doing the box, going to the post office and so on to end up with no earbuds at all. Sadly disappointed

Fast and uncomplicated delivery

Arrive quickly in great condition and they sound great. Very happy with them!

I haven't heard anything, I still haven't received my headphones, they haven't delivered yet, there's a problem, I don't know if there's a problem but I still haven't received them.