Sigma Camera Lense EF 70-300mm f/1:4-5.6 EF 70-300mm f/1:4-5.6

I ordered this lens on 8 August to take it with me on holiday, I should have received it on 16 August. Today 28 August, after contacting support several times and receiving vague and completely useless answers, I have no news of my purchase. I was notified on the 23rd as having been delivered on the 16th, despite the fact that support told me that not even they know exactly where the parcel is. I insisted with questions to find out how they intend to proceed with this problem, but I have not received a reply for almost a week. Too bad because they have good material, but very bad service 'at least for me' and zero consideration for the customer.

he devuelto el producto porque no era compatible en el plazo y la forma correcta y me dediis que el vendedor no puede hacer el reembolso. Tengo que tener el objetivo por un viaje que voy a realizar en vrebe y no puedeo comprar el nuevo hasta que no me hagais el reebolso. marc