The mobile phone was delivered within two days and was in the described condition (like new). The phone shows no signs of use. It was my first order of a "refurbished" device, but the unbeatable price compared to buying new is worth it - in addition, you also save resources and the environment. I will probably buy technology from backmarket.de more often in the future.

Hello, During configuration, the device asks me for a password. Neither 0000 nor 1234 works. I don't know what it's waiting for. Please tell me how to unblock it. Best regards P. Quettier

No problems with the purchase. However, the delivery was a bit more chaotic. My parcel was noted as having been delivered, but after several searches with the caretaker and neighbours nothing, nada. I was finally delivered the next day, as if by magic.

it is not 12 GB ram as advertised unfortunately it is only 8 . I am a disappointed on that ,but the rest is all good and very well restored or a tiddy clean product. I must say that it has not even one scratch on it.

As I bought the lowest quality, I expected there to be obvious scratches or something to annoy me. But there was nothing significant. Very good purchase

well