Nokia C21 Plus 32GB - Grey - Unlocked

Really tricky to leave a review as the Nokia C21 Plus is a present for my wife for Christmas - sorry. Looks fab out of it’s box no visible issues at all.

First impressions are positive, with a device that works very well, is easy to use and fast. The price is really ridiculous for a device in very good condition. We'll have to see how it performs over time.

The buying process was clear and easy. Received the phone quickly and it was exactly as described. Extremely happy with my purchase.

Although I bought it as a present for my brother, I’m quite envious. The condition is excellent, as was the service. I highly recommend and wouldn’t hesitate to use this company again.

This smartphone very quickly showed signs of slowness. As it's a refurbished model, we gave ourselves time to see. Then it started taking photos all by itself. And it got slower and slower. We alerted the seller. We sent it back twice and to this day, we don't know if they'll compensate us because after two attempts with the same problem, we think they should refund us.

Good morning. I've had the Nokia C21 for a few months now and the truth is that I've been wanting to get in touch with you since the first week I got it, but I've been postponing it because more or less the phone is working and I have a lot of obligations that have made me postpone it. The reality is that the phone works quite badly in general. I knew that being second hand it would not be like a new one, but since the first days it is very very slow, it takes pictures by itself without me giving the order, it collapses easily, the location is not accurate at all... I am very unhappy and I would like to return it to buy a better one. How should I operate?

The phone was fine for our purposes but having bought several items on Backmarket in the past this wasn’t in ‘excellent’ condition. There were scratches on the screen and the body of the phone. The cable supplied didn’t fit the phone. There was a sticker on the phone that has not removed easily and left a mark on the body of the phone