Fitbit Charge 5 Bluetooth 38 mm - Blue

Brilliant service as always. Charge 5 arrived on time, perfect packaging and in excellent condition (suspect it probably new?). Syncing was easy and now running with no problems. Very pleased...

I've had this for about a month now and it has been working fine. It has a good battery life (if you just use it as a watch it lasts several days, less obviously if you track a run with GPS). No issues syncing with my phone (also bought on here). It was marked as "good" condition but looks brand new. Only slight problem is that it appears Fitbits have different strap lengths and the one it came with is too long. But I still have the one from my old Fitbit (which died) so just using that. Very pleased.

I ordered 2 Charge 5's. One functions well but the other doesn't record steps or any other information and won't sync with my phone. I have now left the UK and am home in Cyprus so cannot return the faulty one for a refund. Update - the second Charge 5 has now failed after 2 weeks. Needless to say, this has been a very disappointing experience.

The Backmarket platform worked really well. The fitbit charge 5 is really not good at detecting BPMs and workouts. As for the rest of the functions, they're fine.

Looks perfect and works perfectly.

Absolutely shocking experience! Item was not as described, received a completely different model, was in a very poor condition and arrived in a greasy residue. Raised a request for a return immediately and had to wait for a return label for days. Really poor experience unfortunately. Have used backmarket previously and had no issues, but this experience has put me off entirely.