Microwave DIMPLEX 980533

The [product arrived very badly packaged. It looked good but the main thing you want out of a microwave is for it to be able to heat things up and it didn't work at all. Second time I've used BackMarket to buy something and the second time I was disappointed and had to send it back. I won't be using BackMarket ever again. Its a pain to have to photograph everything and send back a product that yet again hasn't been quality checked. The website says that everything is 100% functional and verified. This clearly isn't true at all. Finally the star system you have for review is clearly biased. How can something that doesn't work and had to go back get anything more than one star. Just because the item looked good doesn't mean it is as described and it should not get rated higher if it isn't fit for purpose.