Good afternoon, I'm contacting you to let you know that I need to return my phone. I have noticed that the battery life is practically non-existent, because when it is switched on, it soon runs out of power and needs to be plugged in to charge. I bought it because I'm studying at university and I need to use it during lessons, I have morning and afternoon classes, and just by using it for an hour in class, taking notes on what the teacher says, the battery is already low. This Monday, during my first lesson of the morning, the Microsoft Surface Pro 6 12-inch Core i5-8350U- SSD 256 GB - 8GB , suddenly switched off and I couldn't switch it on again during the lesson.
Please, what are the steps to return the product and get a refund?
My e-mail address is cachuchoc@gmail.com.