Lenovo Legion 5 Pro 16IAH7H 16"-inch - Core i7-12700H - 16GB - SSD 1 TBGB NVIDIA GeForce RTX 3070 Ti QWERTY - English

The device was a Christmas present and on Christmas Day was unusable by my son as it was locked to the previous owner. The device is not refurbished AT ALL. It is simply someone else’s computer passed on to me. Backmarket were responsive about sending a return label, but the DHL service they use is utterly hopeless. I have been to 4 DHL locations, none of which are able to scan the barcode.