Lg RHT497H DVD Player

The order went perfectly with excellent tracking and the seller's promises were fulfilled. The condition of the item is impeccable in its external appearance with a functional remote control. I'm using it to play various DVDs and will be looking at the recording function later.

The device is in perfect condition. But I’m disappointed that it was delivered with nothing included. No power cable, no connection cable, no remote control, no user manual. My old video recorder had given up the ghost, so I was able to connect the new one using the cables from the old one, but if this had been my first device, I wouldn’t have been able to do anything with it. As for the remote control, luckily my old set was also an LG, so the remote works. But if that hadn’t been the case, I don’t know what I would have done. As for the user manual, you can find it online. But if I didn’t have internet access, I don’t know what I would have done. In short, you could have mentioned that it was delivered without any of that... And you could have wiped the hard drive before shipping.

This time is the right one after two disappointments due to items arriving in poor condition or not working.

Replacement product as requested. Perfect packaging and delivery. Good price for this technological item. Satisfied customer

I'm not sure how to contact back market to make my complaint, but I've found that it's not working properly. I may not be very good, but I haven't found out how to contact Back Market to make my complaint.

fast delivery, condition as advertised