HP EliteBook 850 G7 15-inch (2019) - Core i5 - Gen 10 (U) - 16GB - SSD 512 GB QWERTY - Italian

The screen was bad

The condition is as advertised (a few scratches/stains on the aluminium case) but not much else. Works very well, perfect screen. Just the battery which seems a bit weak (just lasts the night in standby mode) but I didn't dig too deep to see if it was the nominal capacity (or close to it). In short, very satisfied

The device was advertised as being in "very good condition". It arrived very well packaged with a checklist of supposedly verified items. In fact, the camera wasn't working and the touchscreen was malfunctioning because the bottom of the screen was slightly dented. What a shame for my son's birthday... We had to order another device. Fortunately, BackMarket offers to let you keep the device while waiting to receive the other one. It's smooth, not complicated, but these are still steps I would have preferred to avoid. So, I'm giving a very poor mark to the Slovak refurbisher who didn't do their job.

It's the best. I'm very happy with my purchase. I didn't see any problems with it yet . It works very smoothly and arrived in very good condition, like new. The backMarket , one of the best options for buying great things for less money.

PCPACK, the company that was supposed to deliver the Elitebook laptop to me, offered me a different model because the original one wasn’t available. I now have an HP ProBook 650 G8, and I must admit I’m a bit disappointed, especially as the battery doesn’t last very long, even though it’s second-hand.

The purchase process went smoothly and the laptop was delivered quickly. The device looks great. There is only significant wear and tear on the control element. Unfortunately, the battery is quite weak. Technically, everything runs very well.