Love the phone. It arrived in perfect condition. But please consider An Post or a different courier for delivery in Ireland. DHL arent as robust here as mainland Europe, and I had two days of trying to track my phone down because the driver kept cancelling. Two days stuck at home and they wanted me to wait a third until I put my foot down.

Very disappointing purchase of the Google Pixel 7 on Backmarket. The device, unfortunately, showed numerous defects from the first use. The battery overheated abnormally, reaching such high temperatures that it was nearly impossible to hold the phone without risking burns. Despite being marketed as a refurbished phone in good condition, the experience was far from satisfactory. I’m not at all confident in the way they inspect their phones. The customer service representative I spoke to only responded once a day, and it was extremely frustrating. I was left without a phone for too long, and they offered me a ridiculous 5% discount. I’m not sure what to call these people, but it seems like no one inspects the phones, and they send them out in such poor condition. Never again. zero star.

Very happy with my phone. It looks and feels like new. Second item I have purchased from back market and I see myself buying from them again.

Everything was perfect. It was well wrapped and the package arrived sooner than expected. The phone works perfectly.

Shipped quickly. Great phone in good condition.

Super