I never answer these reviews but you waited a very appropriate amount of time and suggested very nicely - this is one of the best online customer service thingy interactions I’ve ever had this has not only made a special moment in my day but made me like my new phone even more and yes the phone is perfectly functioning and zero relevant issues (bought the lowest quality and when wearing a case (always) can’t see the slight scratches in the back once again paid cheaper for this knowingly)

The device from mazuma mobile was in excellent shape. I returned this to them and asked them to return it back to me. All was done easily and fast (with no added costs). The customer support from back market was regular and fast. Overall a quality experience. Safe to buy back from back market and mazuma mobile

I’m totally loving it and would totally recommend. Delivery was incredibly quick and phone is working excellently.

This phone turned out to be a Korean model which means I can not share my live location in iMessage and/or Find My. I thought this was an issue with the phone and spent 2 working days with Apple Support on various calls trying to figure it out - they escalated the issues to their engineers; only to eventually tell me the phone was a Korean model and this was a restriction by design. I am extremely disappointed in both BackMarket and the seller; solely for not disclosing this information. There is no disclaimer of the phones being such particular models and that it may come with certain restrictions; not complete information.

Perfect condition! I am fascinated about my new phone, 512gb and battery 100% definitely great!!!🥳🥳

No pidáis a Irlanda , Back Market me intento ayudar aunque tampoco me dieron muchas alternativas estuve esperando el pedido más de 17 días y tuve que viajar al final sin móvil porque tampoco se ponían en contacto con el repartidor , en este caso UPS . Solo me decían que me pusiera yo en contacto con ellos para facilitar la dirección (cuando estaba perfectamente descrita) y tenían mi teléfono de contacto. Bastante decepcionante la verdad