Instant Instax Mini 8 - Black + Fujifilm Instax Lens 60mm f/12.7 f/12.7

The initial delivery was very good. Unfortunately, the item was broken after less than a year. So far so good, I thought, since Backmarket offers a guarantee on the items. At first, my ticket was answered quickly and I was told to have the item repaired and the costs would be covered. If this was not possible, I should contact them again and could then send the item in. Up to this point I was very satisfied. After a long search, I was unable to find a local repair facility. I then contacted the seller again and asked for a replacement. Since then I have not received an answer, I have already asked "for help" 2 more times, again without an answer. Very annoying, for the price of the item I would have expected a much better service. If sustainability means that a) I get an item that breaks extremely quickly and then b) I'm stuck with the cost, I'll buy again next time.