Espresso machine Paper pods (E.S.E.) compatible De'Longhi EC685.BK 1.1000L - Black

The product arrived dirty and mouldy. Unfortunately, the seller was not prepared to be fair in the sense of a partial refund of the purchase price. Returning the item is also not in the spirit of the propagated sustainability, so we will keep the product. It is a pity that the quality was so poor this time.

Hello, The delivery was very quick and the machine works very well. However, I didn't really like the fact that some items were missing without having been informed of this in the order, such as the refill for one cup (there is only the refill for 2 cups), and the spoon/cup to serve the coffee. What's more, it's a UK plug, not a UK plug, although an adaptor was supplied.

Fast delivery, product like new and with all its accessories, RAS! <3

Tout est ok

Good evening, the machine does not work, the motor runs for 7 seconds then stops, it takes 6 or 7 cycles to fill a cup. What is the procedure for returning the product? F.C.