EliteDesk 800 G6 SFF Core i7-10700T 2Ghz - SSD 512 GB - 16GB

The PC is in good condition and was delivered well packaged. It was covered with a "carbon" style wrap, but it remains discreet and is an effective way to hide any small signs of wear. The interior is impeccable. The CPU, RAM, and SSD match the description in the ad. No problems.

I’ve tried to return the device. On the return label, there’s no indication of where I should drop it off – would a post office be OK, or are there specialised collection points? Your support system is a real nightmare:

fast reception I received a device configured in Spanish. When you don't speak a word of Spanish, it's complicated to set up new equipment. What's more, I'm not a computer specialist, which can quickly become stressful. Another point is that the PC was configured to switch on automatically every morning, which is another source of stress. This type of detail on the characteristics/specifications is never written on the site.

The machine I received was the second I had ordered: the first had been delivered with an SSD with a smaller capacity than expected (256 GB instead of 512). The only solutions offered were a replacement or a refund; I would have preferred to have had the opportunity to replace the part myself or to accept the machine as it was with a token discount. The second machine I received was almost identical: instead of a 512GB SSD, it was a 480GB SSD; the assembly was also unprofessional: the SSD was mounted crookedly and the screws were not tightened properly. I'd make do with it, but for a first order on Backmarket, I'm still a little disappointed. It's also a shame that it's not possible to order the devices without an operating system, at a lower price. As I work exclusively with Linux, I'm not interested in paying for a Windows licence.

Everything went very well. Works flawlessly

In very good condition, delivered in quality packaging. Correct delivery given the Christmas period. I am satisfied overall.