Duux Whisper Essence Fan

Fan was newer than new, delivered quickly and at a bargain price. Couldn’t ask for better.

I got my phone from back market and have never had any issues with it so I thought they could be trusted for quality. Decided to order the Duux "whisper" fan and the parts they've used to repair it are awful. They do not fit properly and all parts that were replaced rub constantly making for a really loud and annoying fan. Returned the fan for a refund but it's been over two weeks and no update or refund