Dell Latitude 7280 12-inch Core i5-7300U - SSD 512 GB - 16GB AZERTY - French

It works and didn't explode

I ordered from LAPTOPC a dell latitude 7280 icore 5 7300U, 16GB RAM, SSD 512 in very good condition and received a 7290 icore 5 8350U, 16GB RAM, SSD 512 in very good condition. The main features I wanted were met, so I'm happy with my purchase. But be sure to read customer reviews before you buy...

I really like my new Dell Latitude notebook. It's very light, fits easily into my rucksack and works well. It's fast and pleasant to the touch. However, one of the two USB ports doesn't work, and the fingerprint reader also seems to be faulty. As I chose it in excellent condition, I'm a little disappointed, but it's still very good value for money.

The model I received is not exactly what I ordered... but the condition of the computer is impeccable.

Complete disappointment My experience of purchasing this laptop was very disappointing. The delivery was delayed by 4 days, which disrupted my plans and wasted a lot of my time. In addition, the product I received did not correspond at all to my order. I had specifically chosen a 2.6 GHz processor, but in the end I received a model with only a 2.4 GHz processor. What's more, the storage capacity was also lower than advertised: I got a 470 GB SSD instead of the promised 512 GB. I also asked Backmarket's customer service department to ask the retailer for a commercial gesture, should I decide to order another item to rectify the situation. Unfortunately, their response was a categorical refusal, telling me that I had to return the item, even though I was obliged to keep it for my business needs. This situation is unacceptable. I would not recommend this retailer at all, as they do not respect their customers and their commitment.

Perfect! Received with charger and protective pouch

Hello, The product arrived as expected and on time. Very good condition, laptop configured as it should be, nothing to complain about. The details of the steps up to delivery are very complete. I don't know if Back Market has delivery agreements with relay points (in my case in Belgium), that would be a real plus if it isn't already the case. In any case, I fully recommend it.