Alcatel 1

I would like to send this phone back to you because the voice mail is inaudible even with the sound at max and the speaker. I have to send the phone back to you because the voicemail is inaudible even with the sound at maximum and the speakerphone on. How do I proceed? I would like to return this phone. P. Grosse

Comme c'est mon premier smartphone, je n'ai évidemment pas d'objet de comparaison, mais en fait, la prise en main est ergonomique et la batterie tiens le coups. Merci BackMarket pour ce produit livré en un temps record!

The back cover is damaged, the charging cable does not correspond to the one the phone needs and cannot be charged with it, it is very slow in operation and does not meet my expectations. I want to return the phone for a refund and buy a new phone from Backmarket with better features and in better condition as soon as I get my money back.

Téléphone livré avec un problème de son : on entends les correspondants de très loin. Impossible de contacter le vendeur via le lien dans l'email backmarket (page non trouvée). Impossible de faire une demande d'aide (échec chronique à la dernière étape du processus)... Impossible de contacter qui que ce soit à BM... bref, impossible de faire jouer la garantie....

livraison classique (ni trop lente, pas rapide), t-rès bien emballé. Appareil en super état et aux norme de l'annonce. Fonctionne parfaitement, tout est nickel. Je recommande

Hello, I received the phone this morning in perfect condition in appearance. I plugged it in and it took quite a while to charge long enough before I could turn it on. It takes a while to charge and discharges quickly. I will leave it charging tonight and see how it reacts tomorrow but I'm afraid if it stays the same I'll return it reluctantly. Yours sincerely, Angel Cuevas

Il ne fonctionne pas...