Back Market has done it again! Having purchased a refurbished phone from them a couple of years ago, when my Inspire 2 needed replacing I purchased an Inspire 3. Hands up, I did try the warehouse division of a well known online retailer first, god knows why. Their item arrived in a crushed box, missing info leaflet, and a charger which did not fit the device. It went back immediately which was when I thought to look on Back Market. Hurrah! The item arrived faster than promised, in perfect condition, with the correct charger, and full information. Thank you and Back Market is my go-to place for tech from now on.