J-Shop

Seller reviews, items and info

Approved seller with 4/5 Stars ratingTrusted on Back Market for 3 years

Overall rating

802 verified reviews

Rating details

  • Battery

    3.9/5

  • Shipping

    4.3/5

  • Lens & Camera

    4.3/5

  • Accessories

    3.9/5

  • Packaging

    4.2/5

  • Overall performance

    4/5

  • Appearance

    4.1/5

Reviews

  • Sinead G.

    Verified purchase

    Reviewed 10/06/2025, Ireland.

    Very happy. The phone in perfect condition. Very fast & efficient service

    Galaxy A41 64GB - Silver - Unlocked

    Condition

    Excellent

    Purchased

    23/05/2025

  • S L.

    Verified purchase

    Reviewed 18/08/2022, Ireland.

    love the phone, thank you !

    iPhone SE (2016) 64GB - Gold - Unlocked

    Condition

    Excellent

    Purchased

    26/07/2022

  • Loredana U.

    Verified purchase

    Reviewed 04/01/2026, Italy.

    The phone arrived earlier than expected. The condition is very good. I did not intend to buy a refurbished one but I had to reconsider. Thank you

    Translated from Italian

    Nokia G42 128GB - Viola

    Condition

    Excellent

    Purchased

    19/12/2025

  • Mireille H.

    Verified purchase

    Reviewed 08/09/2025, France.

    Very good, like new, very satisfied with my purchase,

    Translated from French

    Galaxy Xcover 4 16 Go - Gris - Débloqué

    Condition

    Good

    Purchased

    22/08/2025

  • Sébastien R.

    Verified purchase

    Reviewed 25/05/2026, France.

    Hello Here's the review I left on trustpilot and the reply I got from Olivia in your customer service department: "Abnormally worn battery The phone works well and the delivery went well, but the battery is at the end of its life, it discharges in a few hours of use and does not last the day. It should have been replaced before resale. So I'm going to do it myself (because I'm really fed up with the idea of having to uninstall the phone before sending it back, and then getting it back I don't know how long later with a new battery, but it's not certain... ) In short, the fact that the battery wasn't properly tested before it was sent out is undermining my confidence. So I feel a bit cheated having spent 367 euros on this Galaxy S10+ with a faulty battery." Response from Back Market - France "Hello Roche, I would ask you to send us the invoice for the battery change to the after-sales service so that we can assess whether it is covered. Olivia, Back Market Customer Service" Thank you for your reply. I will have the battery replaced at the end of the week and will send you the invoice. Best regards S.Roche

    Translated from French

    Galaxy S10+ 512 Go - Noir - Débloqué

    Condition

    Good

    Purchased

    07/05/2026

  • Veronique R.

    Verified purchase

    Reviewed 24/12/2025, France.

    Appliance compliant, except for a slightly weak loudspeaker which started to crackle at first. This has not happened since. I have to increase the light each time I switch it on again, as it automatically dims each time. Otherwise, for the moment, the device works.

    Translated from French

    Galaxy J5 (2017) 16 Go - Bleu - Débloqué

    Condition

    Good

    Purchased

    10/12/2025

  • Laura M.

    Verified purchase

    Reviewed 22/02/2026, France.

    Difficulty getting it to work. I had to change the language to get it to work. But since then it's been OK.

    Translated from French

    Galaxy J3 (2017) 16 Go - Noir - Débloqué

    Condition

    Fair

    Purchased

    12/02/2026

  • Joseph B.

    Verified purchase

    Reviewed 08/12/2025, France.

    Galaxy XCover Pro 64 Go - Noir - Débloqué

    Condition

    Fair

    Purchased

    23/11/2025

  • Jean-marie L.

    Verified purchase

    Reviewed 28/07/2025, France.

    Hello, this is my third purchase from you. I had no problems with the first two. However, this latest purchase was not the same. There's still an Italian program in my memory that I can't delete (Start - red arrow symbol on white background). Another problem, which is more annoying, is that I can't connect to certain sites, sometimes displaying the message: "Your connection is not private" or "This site is inaccessible". For others, everything works fine... As I'm not a mobile phone addict in my daily life, I'm going to use it for my calls and texts, but overall I'm disappointed.

    Translated from French

    Galaxy A5 (2017) 32 Go - Noir - Débloqué

    Condition

    Good

    Purchased

    13/07/2025

  • Mireille B.

    Verified purchase

    Reviewed 16/09/2025, France.

    Very good experience! First order received on time. Phone in very good condition. Trustworthy site

    Translated from French

    Doro 8040 16 Go - Noir - Débloqué

    Condition

    Fair

    Purchased

    27/08/2025

26 products