Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for

Overall rating

647 verified reviews

Rating details

  • Overall performance

    4.3/5

  • Appearance

    4.5/5

  • Accessories

    4.2/5

  • Battery

    4.3/5

  • Lens & Camera

    4.6/5

  • Packaging

    4.4/5

  • Shipping

    4.6/5

Reviews

  • Pat C.

    Verified purchase

    Reviewed 21/07/2021, Ireland.

    Top quality phone as good as new. Fast delivery and excellent customer serv

    iPhone SE (2020) 256GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    10/07/2021

  • Daniel D.

    Verified purchase

    Reviewed 08/12/2023, France.

    Superb device... Like new... 100% battery... I congratulate myself on my choice! What else ? ... Backmarket was very efficient and... I'm completely satisfied!

    Translated from French

    iPhone 13 Pro 256 Go - Bleu Alpin - Débloqué

    Condition

    Excellent

    Purchased

    23/05/2022

  • Maria A.

    Verified purchase

    Reviewed 16/08/2023, Spain.

    The delivery process was fine The quality of the product is bad, supposedly it was the excellent range and the SIM card reader has stopped working, I have a phone that I can not receive calls or messages. I would like to know how to do it for the warranty issue.

    Translated from Spanish

    iPhone 13 Pro 256GB - Grafito - Libre

    Condition

    Excellent

    Purchased

    10/07/2023

  • Sophie C.

    Verified purchase

    Reviewed 24/08/2022, France.

    C'était ma première commande de reconditionné, et j'en suis très satisfaite. Il y a eu un petit retard sur le colis dû au 15 aout, mais c'était prévisible. Je suis très contente de l'Iphone 12 pro reçu. Il est dans un état proche du neuf, j'avais pris l'option parfait état, je l'ai même reçu avec un câble et un chargeur secteur. L'état cosmétique est impeccable, il fonctionne parfaitement, seul petit bémol pour la batterie, elle est à 86% de capacité maximum (je pensais que ça serait une batterie neuve) mais je la changerai le moment voulu. Bref, je recommande et je repasserai par BackMarket sans hésiter.

    iPhone 12 Pro 256 Go - Bleu Pacifique - Débloqué

    Condition

    Excellent

    Purchased

    11/08/2022

  • Anaïs O.

    Verified purchase

    Reviewed 21/01/2024, France.

    Great, as described, however there was a scratch around the edge of the phone. Battery was 86%.

    Translated from French

    iPhone XR 256 Go - Blanc - Débloqué

    Condition

    Excellent

    Purchased

    06/12/2021

  • Jean luc P.

    Verified purchase

    Reviewed 02/07/2023, France.

    Good evening I'm satisfied with the product but I still have a few problems. sometimes tactile problems. The lamp has trouble lighting up, The network also has problems, I don't know if the network card is less efficient or not but my old xs max had better reception. I have to put it in aeroplane mode and put it back to recap.

    Translated from French

    iPhone 14 Pro Max 256 Go - Violet Intense - Débloqué

    Condition

    Excellent

    Purchased

    16/06/2023

  • Paula G.

    Verified purchase

    Reviewed 03/04/2023, Spain.

    After using the phone for a few weeks I can say that I am not entirely happy with the product. The delivery was very fast and the customer service in general very good, but the phone is not in the best possible condition. Visually it is perfect, not a scratch or a peck. The physical condition is impeccable. Even so, there are times when it gets a bit stuck or it's hard to recognise the touchscreen. It is a good mobile and I would like to think that these small faults are due to the reconditioning and not due to apple's problems. I am satisfied but I would not buy from Back Market again.

    Translated from Spanish

    iPhone 13 Pro 256GB - Azul Alpino - Libre

    Condition

    Excellent

    Purchased

    21/02/2023

  • Laura C.

    Verified purchase

    Reviewed 01/02/2023, France.

    Première fois que j’achète du reconditionné. J’étais un peu frileuse, surtout de ne pas voir le produit avant achat (pour le prix qu’on y met). Au final, mon téléphone est comme neuf. Je suis très contente.

    iPhone 13 Pro 256 Go - Bleu Alpin - Débloqué

    Condition

    Excellent

    Purchased

    22/01/2023

  • Stevy A.

    Verified purchase

    Reviewed 17/11/2022, France.

    Exactement comme sur le le site c’est la première fois je commande un iPhone reconditionné . Franchement je suis pas dessus juste quelques petites rayures sur l’écran mais rien à signaler. iPhone 13 Pro 256 gigas juste le chargeur qui été fournit avec a arrêter de fonctionner en 1 semaine mais rien de grave. L’iPhone est nickel l’état de la batterie est à 100% très bien. On verra en fonction du temps mais pour le moment rien à signaler. Mais il faudrai que le vendeur fournisse un bon chargeur. Ravis de mon chat Je recommande Stevy ;).

    iPhone 13 Pro 256 Go - Graphite - Débloqué

    Condition

    Excellent

    Purchased

    03/11/2022

  • F. charlotte M.

    Verified purchase

    Reviewed 23/08/2022, France.

    Tout est parfait ! Mon IPhone 12 Pro est comme neuf il est même mieux que ce que je pouvais imaginer ! Et la relation client est tout simplement remarquable ! Donc si je résume Produit + équipe au top, je recommande a 1000% Backmarket 😀

    iPhone 12 Pro 128 Go - Or - Débloqué

    Condition

    Excellent

    Purchased

    08/08/2022

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