Customer reviews

This phone was a replacement for a refurbished Samsung A54 5G phone that gave up the ghost after some five years of service. This phone was chosen for the camera and the price. We have three of these in our family, all refurbished, we will not go back to "new" phones again. Excellent service from Back Market and will continue to use them! Thank you.

Fabulous phone, arrived very quickly, chose a refurbished s21 and the condition is amazing I love it I've used back market before and I'll be using it in the future as well as recommending it to everyone I know 👌

This is the first time I had used Back Market or bought a reconditioned item on the net. I was very pleasantly surprised by the experience. The item came within the time widow promised and in good condition. The item itself was as ordered described, excellent condition although the home button took a little getting used to, needing a different pressure to my previous i phone - perhaps the previous owner was a little heavy handed.

Fast delivery. iPhone 12 described as excellent, looks like a brand new phone, no marks or scratches visible. Very happy with my purchase. Traded my old phone which was simple and very easy to do, received money about 10 days after posting. Overall excellent service.

First time I've purchased a phone this way. Absolutely brilliant, I couldn't find any faults and cheaper than a High street phone shop that sell you phone cases and similar refurbished phone.

I bought the GalaxyA15 as a backup phone with (importantly) an audio jack. The ordering and payment was smooth and quick, and the phone arrived promptly. It looks immaculate, and I’m wondering if I've actually have a new phone… So, all in all, no complaints. Thanks, Back Market. I will definitely be checking your webpage again

This is about the 3rd phone I have bought from your business, and once again a great service. When the phone arrived I was once again astonished at the condition of the phone, it pretty much looked like a brand new phone I had received I would have known problem if any of my family or friends were looking for a up to date phone at a great price saving. Thanks for a great service Kind Regards Stuart

As advertised, immaculate and ready to go after smartswitch ran it's course. Never had any problem with a backmarket supplied product. I get them for my family as well as myself. No complaints from them.

It’s a fairly easy journey once you’ve decided what to go for. I wanted excellent condition and it’s certainly that. I wasn’t sure how to actually use it but between grandchildren and Google I’ve managed! I think I’ve got a good deal so thank you Back Market.