Customer reviews

The order arrived in the expected time. The lens arrived correctly packaged. The lens came in its original box, as if it had never been used, perfect, with lens hood included and even the protective backpack. If it had been the one I chose, I would have been more than happy. But it wasn't the lens that appeared on the data sheet. They gave me a FULL refund, including the special shipping costs. I recommend

very good lens, sharpness ok! received in very good condition, as indicated! satisfied with my purchase...It's been 15 days since I was able to test it and I'm happy with it. The stabilisation is a bit noisy but that's normal given the age of the lens. This doesn't prevent me from doing some great photo work.

It's a great camera that I also use with an adaptor ring for a Canon FD lens, and it works perfectly, once I've made the small adjustments. Many thanks Back Market

Wrong parcel tracking, but early delivery. Product delivered in its original packaging. Perfect condition.

Perfect!

Equipment in perfect condition!

Everything went well

Unfortunately, I am very disappointed by this transaction. I bought a 90D with an 18-135 IS USM lens with the grade "Perfect Condition", only, when I received the parcel at home, I noticed that the mode dial was completely buggy, when I was on M, Av was selected, when I was on Av, Tv was selected, when I was on B, P was selected, when I was on C2, P was selected, in short, it made absolutely no sense, some modes were not even accessible. However, the parcel never arrived at its destination. I don't know whether this was the fault of the Chronopost driver, BackMarket or the seller, but the parcel was not delivered to the seller and was returned to my home address after a week in transit and waiting at a Chronopost branch. I then found myself a week later with the same package, the same camera, unrepaired. I applied for a refund, reprinted a label and sent the parcel back. This time, the parcel arrived at its destination and I was reimbursed. However, it took me almost 3 weeks to get to the end of the story. I'm very disappointed, this was my first purchase from BackMarket, and I don't think I'll be coming back. On a positive note, despite the mode dial not having been checked, the ...

Camera received without lens, contrary to what was clearly stated in the advert. The seller denied having included the lens in the advert after I'd spent several days making endless exchanges with Back Market, whose customer service had also started by disputing my claim. Contacted by phone, the customer service team acknowledged the error but in the end the seller only offered €20 in compensation... I therefore had to return the item and would not recommend this seller in the slightest, as they are not very responsive and their practices amount to misleading advertising.