Customer reviews

1,714 verified reviews in the last 10 years.

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  • S

    Steven L.

    Purchased on the 24 April 2023

    Verified purchase

    I've returned a faulty iPhone and have received no response from either the seller or Back market customer care as to it's status. it arrived at the sellers ten days ago and I have no idea what is going on, apart from the thought that I've been scammed. There is no way of speaking to someone at Back market, you have to converse online, which they guarantee they will reply to within 24 hours. Complete rubbish, they just ignore you.

    Item

    iPhone SE (2022) 128GB - Starlight - Unlocked

    Condition

    Excellent

    Reviewed in Ireland on 1 December 2023

  • P

    Padraic M.

    Purchased on the 26 October 2023

    Verified purchase

    No response, no opinion

    Item

    iPhone 12 Pro 128GB - Silver - Unlocked

    Condition

    Excellent

    Reviewed in Ireland on 31 October 2023

  • M

    Molly O.

    Purchased on the 1 June 2023

    Verified purchase

    Very speedy and just as des

    Item

    iPhone SE (2022) 128GB - Midnight - Unlocked

    Condition

    Excellent

    Reviewed in Ireland on 18 June 2023

  • T

    Tama D.

    Purchased on the 15 January 2024

    Verified purchase

    I bought an iPhone 13 mini in "perfect condition" I actually received a phone that was visually in perfect condition, with a battery at 100% capacity (very pleasant surprise). I've been using it for almost a week now and I can confirm that it was like new in every respect. This is my first purchase of a refurbished phone and I'm very happy with it.

    Translated from French

    Item

    iPhone 13 mini 128 Go - Lumière Stellaire - Débloqué

    Condition

    Excellent

    Reviewed in France on 19 January 2024

  • E

    Edouard B.

    Purchased on the 8 January 2024

    Verified purchase

    The catastrophic delivery with chronopost and their code. I put 5 stars for the reconditioner is simply exceptional! I received my iPhone 13 mini in a sealed box unofficial Apple with double protection and inside worthy of an Apple box with an original cable. Then the apotheosis >>> micro scratches: none, battery: 100% it seems that it is full of origin, it seems that it is like new! A great deal!

    Translated from French

    Item

    iPhone 13 mini 128 Go - Minuit - Débloqué

    Condition

    Excellent

    Reviewed in France on 10 January 2024

  • J

    Julie Z.

    Purchased on the 19 January 2024

    Verified purchase

    I am delighted, really, I highly recommend the reconditioner and Back Market! The phone was ordered on Friday evening and arrived on Tuesday morning. The packaging was perfect, cardboard box, bubble wrap, filmed phone box and foam interior. And above all: the phone is in perfect condition, no scratches either on the front or the back, the battery is 100% (if it's been changed it seems to be holding up as well as an original), the screen colours are fantastic, the quality of the photos seems to me to be intact, I was even able to have a bit of fun with the settings! I'll have to wait and see, but over a few days I've got nothing to complain about - quite the contrary!

    Translated from French

    Item

    iPhone 12 128 Go - Vert - Débloqué

    Condition

    Excellent

    Reviewed in France on 24 January 2024

  • E

    Ema J.

    Purchased on the 21 December 2023

    Verified purchase

    Purchased in excellent condition, Delivery arrived on time. The phone looks like a brand new iPhone purchased from Apple. No scratches or imperfections and no impacts either on the screen or on the back of the phone. On top of that, 100% battery capacity! Clearly an excellent investment, I'd stick with refurbished phones if they were like this one.

    Translated from French

    Item

    iPhone 12 mini 64 Go - Bleu - Débloqué

    Condition

    Excellent

    Reviewed in France on 31 December 2023

  • A

    Alexandre R.

    Purchased on the 16 September 2023

    Verified purchase

    My first experience of refurbishing. An iPhone ordered on Sunday evening and received on Tuesday morning. And another pleasant surprise to discover a product in excellent condition: no scratches, no signs of damage. The battery is 96% worn and everything is perfectly functional. In short, this was our first order, we are completely satisfied and we recommend it without any hesitation.

    Translated from French

    Item

    iPhone 12 mini 128 Go - Mauve - Débloqué

    Condition

    Excellent

    Reviewed in France on 20 September 2023

  • T

    Tony M.

    Purchased on the 26 December 2023

    Verified purchase

    Iphone 12 mini nickel received in 3 days, paid 350 euros 128giga in perfect condition, oled screen and not replaced by another screen as some reseller, face id and all features that works. I was lucky delivered with a battery at 100 (I say I was lucky because I bought my sister an iphone 12 mini too and the state of his battery was 95%)

    Translated from French

    Item

    iPhone 12 mini 128 Go - Rouge - Débloqué

    Condition

    Excellent

    Reviewed in France on 7 January 2024

  • N

    Najatte B.

    Purchased on the 18 October 2023

    Verified purchase

    Phone iPhone 12 mini buy in perfect condition received with clean packaging fast delivery no trace of size battery condition 100% buy 365 euro 18 October evening and received 20 October morning

    Translated from French

    Item

    iPhone 12 mini 64 Go - Bleu - Débloqué

    Condition

    Excellent

    Reviewed in France on 22 October 2023