Customer reviews

1,019 verified reviews in the last 24 months.

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  • S

    Steven L.

    Purchased on the 24 April 2023

    Verified purchase

    I've returned a faulty iPhone and have received no response from either the seller or Back market customer care as to it's status. it arrived at the sellers ten days ago and I have no idea what is going on, apart from the thought that I've been scammed. There is no way of speaking to someone at Back market, you have to converse online, which they guarantee they will reply to within 24 hours. Complete rubbish, they just ignore you.

    Reviewed in Ireland on 1 December 2023

    iPhone SE (2022) 128GB - Starlight - Unlocked
  • P

    Padraic M.

    Purchased on the 26 October 2023

    Verified purchase

    No response, no opinion

    Reviewed in Ireland on 31 October 2023

    iPhone 12 Pro 128GB - Silver - Unlocked
  • E

    Edouard B.

    Purchased on the 8 January 2024

    Verified purchase

    The catastrophic delivery with chronopost and their code. I put 5 stars for the reconditioner is simply exceptional! I received my iPhone 13 mini in a sealed box unofficial Apple with double protection and inside worthy of an Apple box with an original cable. Then the apotheosis >>> micro scratches: none, battery: 100% it seems that it is full of origin, it seems that it is like new! A great deal!

    Translated from French

    Reviewed in France on 10 January 2024

    iPhone 13 mini 128 Go - Minuit - Débloqué
  • T

    Tama D.

    Purchased on the 15 January 2024

    Verified purchase

    I bought an iPhone 13 mini in "perfect condition" I actually received a phone that was visually in perfect condition, with a battery at 100% capacity (very pleasant surprise). I've been using it for almost a week now and I can confirm that it was like new in every respect. This is my first purchase of a refurbished phone and I'm very happy with it.

    Translated from French

    Reviewed in France on 19 January 2024

    iPhone 13 mini 128 Go - Lumière Stellaire - Débloqué
  • E

    Ema J.

    Purchased on the 21 December 2023

    Verified purchase

    Purchased in excellent condition, Delivery arrived on time. The phone looks like a brand new iPhone purchased from Apple. No scratches or imperfections and no impacts either on the screen or on the back of the phone. On top of that, 100% battery capacity! Clearly an excellent investment, I'd stick with refurbished phones if they were like this one.

    Translated from French

    Reviewed in France on 31 December 2023

    iPhone 12 mini 64 Go - Bleu - Débloqué
  • J

    Julie Z.

    Purchased on the 19 January 2024

    Verified purchase

    I am delighted, really, I highly recommend the reconditioner and Back Market! The phone was ordered on Friday evening and arrived on Tuesday morning. The packaging was perfect, cardboard box, bubble wrap, filmed phone box and foam interior. And above all: the phone is in perfect condition, no scratches either on the front or the back, the battery is 100% (if it's been changed it seems to be holding up as well as an original), the screen colours are fantastic, the quality of the photos seems to me to be intact, I was even able to have a bit of fun with the settings! I'll have to wait and see, but over a few days I've got nothing to complain about - quite the contrary!

    Translated from French

    Reviewed in France on 24 January 2024

    iPhone 12 128 Go - Vert - Débloqué
  • F

    Florencia D.

    Purchased on the 23 December 2023

    Verified purchase

    This is the second time I've bought a refurbished phone and if everything goes as well as my first purchase, the phone should live up to my expectations. This confirms that buying reconditioned is really worth it.

    Translated from French

    Reviewed in France on 8 January 2024

    iPhone 11 64 Go - Noir - Débloqué
  • A

    A A.

    Purchased on the 8 November 2023

    Verified purchase

    Delivery in two days, ordered in perfect condition and arrived without the slightest scratch on the screen or back. Battery at 95% which is more than admirable for a refurbished phone. Would recommend

    Translated from French

    Reviewed in France on 10 November 2023

    iPhone 12 mini 64 Go - Bleu - Débloqué
  • K

    Kathlyn M.

    Purchased on the 12 January 2024

    Verified purchase

    Fast delivery (2 working days). Near-perfect external condition (two micro-scratches on the edge, only visible when tilted under light). Battery at 100% capacity. In short, my first refurbished purchase despite some misgivings, and I'm completely satisfied! The only downside is that the cable supplied is a USB cable, so you'll need to buy a charger and a USB-C cable if you want to use fast charging.

    Translated from French

    Reviewed in France on 19 January 2024

    iPhone 13 mini 128 Go - Minuit - Débloqué
  • H

    Henri G.

    Purchased on the 1 February 2024

    Verified purchase

    This is the second phone I've ordered from the platform, and I'm still not disappointed! My iPhone 13 arrived in very good condition in a pretty box that was perfect for delivery. Everything was perfect!

    Translated from French

    Reviewed in France on 6 February 2024

    iPhone 13 128 Go - Rouge - Débloqué