SmartFoneStore's customer reviews

Okay, so. . . customer service acted professional in most cases except one, they had great communication, they were prompt in replies and were courteous but i'll get to the negative issue at the end, The phone iteself came very quickly in the post, great job there, and it was well packaged, The quality of the phone state, when I looked at the screen, it was very impressive for a second-hand phone, it looked brand new, no scratches, and when I turned on the phone, it looked even better, Now the negative customer service issue, Before buying the smartphone I asked the customer service agent for the exact android version of the phone, they replied that it would be either android 9 or 10, I said can you double check it yourself or with the seller? They said no we can't, I said if it's android 9 or 10 that's fine but I don't want it to be android 11, they said it would be 9 or 10, And when I checked the version after turning on the phone, it was 11, Now, because i'm tech savvy, I was able to modify the phone and install android 10, but here's the thing, most people would be pissed if they asked to have a specific version and not to have another version, only to find out that they ...

Absolutely delighted with this phone. This is actually the second OnePlus 7T I've bought from Back Market. The first one was for myself 2 years ago and I've just bought a second for my mam's birthday. Solid phone. Literally brand new and I know I have fantastic customer service should there be any thing that I need in the future 👍

fast delivery and perfect condition

Phone arrived in really good condition will be purchasing again in the future

The phone looks like new.

I received my MacBook well packaged and without a single scratch on it, looks like new. Really love it

I bought this phone as a gift for my sister. It came in a perfect condition and works with no problems. Will definitely order again and recommend to my friends.

I love using the phone I haven't put it down for a minute since I bought the phone and would buy from back market again soon thanks

Delighted with the phone spotless,lucky to have gotten the bigger memory and dual sim.and the time it got here only a few days so yes will use again . Thank you .

Excellent service from beginning to end and a quality product delivered..highly recommend👍