Seller reviews, items and info

Approved seller with 4/5 Stars ratingTrusted on Back Market for

Overall rating

45,866 verified reviews

Rating details

  • Overall performance

    4/5

  • Appearance

    4.2/5

  • Accessories

    3.9/5

  • Battery

    3.9/5

  • Lens & Camera

    4.3/5

  • Packaging

    4.2/5

  • Shipping

    4.4/5

Reviews

  • Stephanie H.

    Verified purchase

    Reviewed 01/10/2023, Ireland.

    Absolutely delighted with this phone. This is actually the second OnePlus 7T I've bought from Back Market. The first one was for myself 2 years ago and I've just bought a second for my mam's birthday. Solid phone. Literally brand new and I know I have fantastic customer service should there be any thing that I need in the future 👍

    OnePlus 7T 128GB - Silver - Unlocked - Dual-SIM

    Condition

    Excellent

    Purchased

    17/09/2023

  • Brian O.

    Verified purchase

    Reviewed 03/03/2024, Ireland.

    Okay, so. . . customer service acted professional in most cases except one, they had great communication, they were prompt in replies and were courteous but i'll get to the negative issue at the end, The phone iteself came very quickly in the post, great job there, and it was well packaged, The quality of the phone state, when I looked at the screen, it was very impressive for a second-hand phone, it looked brand new, no scratches, and when I turned on the phone, it looked even better, Now the negative customer service issue, Before buying the smartphone I asked the customer service agent for the exact android version of the phone, they replied that it would be either android 9 or 10, I said can you double check it yourself or with the seller? They said no we can't, I said if it's android 9 or 10 that's fine but I don't want it to be android 11, they said it would be 9 or 10, And when I checked the version after turning on the phone, it was 11, Now, because i'm tech savvy, I was able to modify the phone and install android 10, but here's the thing, most people would be pissed if they asked to have a specific version and not to have another version, only to find out that they get the version they don't want after paying nearly €200, and I was pissed off, but lucky for you, i'll let it go, But it is drastrically poor service from 'Back Market' that they can't do a simple thing for the customer and check and give the correct android version of the phone (the current one, not the stock one), So I advise you 'Back Market' if you want more business and more customers and also to keep customers, that problem needs to be fixed, pronto 4 out of 5 stars, you lose a star for the issue mentioned, which could be easily rectified for new customers and purchases, Thanks

    OnePlus 6T 256GB - Black - Unlocked - Dual-SIM

    Condition

    Fair

    Purchased

    16/02/2024

  • Mr r O.

    Verified purchase

    Reviewed 08/10/2023, Ireland.

    I love using the phone I haven't put it down for a minute since I bought the phone and would buy from back market again soon thanks

    Galaxy A21s 32GB - Blue - Unlocked

    Condition

    Fair

    Purchased

    23/09/2023

  • Henry M.

    Verified purchase

    Reviewed 21/08/2023, Ireland.

    Delighted with the phone spotless,lucky to have gotten the bigger memory and dual sim.and the time it got here only a few days so yes will use again . Thank you .

    Galaxy S21 Ultra 5G 512GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    02/08/2023

  • Dele B.

    Verified purchase

    Reviewed 29/10/2023, Ireland.

    I received my MacBook well packaged and without a single scratch on it, looks like new. Really love it

    MacBook Pro Retina 15.4-inch (2017) - Core i7 - 16GB SSD 256 QWERTY - English

    Condition

    Good

    Purchased

    17/10/2023

  • Patricia M.

    Verified purchase

    Reviewed 29/10/2023, Ireland.

    Galaxy A8 (2018) 32GB black: When making a phone call, the sound of person speaking from the other side is EXTREMELY SOFT!! (Though my hearing is excellent, I would set it on the highest sound, but Still the sound is EXTREMELY SOFT!! I do not like to use the loudspeaker for everyone else to hear my conversation. Otherwise a lovely phone.

    Galaxy A8 (2018) 32GB - Black - Unlocked

    Condition

    Good

    Purchased

    13/10/2023

  • Yuliana Y.

    Verified purchase

    Reviewed 12/10/2023, Ireland.

    I bought this phone as a gift for my sister. It came in a perfect condition and works with no problems. Will definitely order again and recommend to my friends.

    Galaxy Z Flip4 128GB - Dark Purple - Unlocked

    Condition

    Good

    Purchased

    25/09/2023

  • Martin D.

    Verified purchase

    Reviewed 11/04/2024, Ireland.

    fast delivery and perfect condition

    Galaxy S21+ 5G 128GB - Silver - Unlocked - Dual Physical SIM + eSIM

    Condition

    Good

    Purchased

    26/03/2024

  • Jiri Z.

    Verified purchase

    Reviewed 07/04/2024, Ireland.

    The phone looks like new.

    Xiaomi Pocophone F1 64GB - Blue - Unlocked - Dual-SIM

    Condition

    Fair

    Purchased

    21/03/2024

  • Marcus B.

    Verified purchase

    Reviewed 24/09/2023, Ireland.

    The iphone come on time and the phone is very good

    iPhone 7 with brand new battery 128 GB - Black - Unlocked

    Condition

    Fair

    Purchased

    07/09/2023

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