Customer reviews

120 verified reviews in the last 24 months.

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  • O

    Odesola O.

    Purchased on the 8 May 2024

    Verified purchase

    I was disappointed in the operations of the laptop. More disappointing that an excellent pick could be operating like that at first buy.

    Item

    HP EliteBook x360 1030 G7 13-inch (2021) - Core i5-10310U - 16GB - SSD 256 GB QWERTY - English

    Condition

    Excellent

    Reviewed in Ireland on 19 May 2024

  • M

    Melanie M.

    Purchased on the 22 March 2024

    Verified purchase

    I was delighted to receive the Microsoft Surface Pro7. It’s working really well. I’d been looking to buy one for ages, but at full price totally out my financial range. This refurbished one ticks all the boxes. I couldnt be happier

    Item

    Microsoft Surface Pro 7 12-inch (2019) - Core i5-1035G4 - 8GB - SSD 256 GB QWERTY - English

    Condition

    Fair

    Reviewed in United Kingdom on 8 April 2024

  • A

    Alyson T.

    Purchased on the 17 June 2025

    Verified purchase

    Very easy to order, and it arrived the next day!! Couldnt even tell it was a refurbished ipad. Can not be happier!!

    Item

    iPad 10.2" (2021) 9th gen 64 GB - Wi-Fi - Space Gray

    Condition

    Excellent

    Reviewed in United Kingdom on 2 July 2025

  • G

    Graham E.

    Purchased on the 19 December 2024

    Verified purchase

    I was little surprised that on a refurbished model there was a sticker with the name of the previous owner stuck to the back of the laptop. The laptop seems to be functioning well, battery drain is quite fast but could be expected for an older model?

    Item

    Microsoft Surface Pro 7 12-inch Core i5-1035G4 - SSD 128 GB - 8GB QWERTY - English

    Condition

    Fair

    Reviewed in United Kingdom on 17 January 2025

  • L

    Lauren S.

    Purchased on the 21 June 2025

    Verified purchase

    I think black market is great. This is the second time I’ve used it and both times the phone has arrived good as new. This time I also used the trade in option, I received the money that was offered initially within a couple of days of them receiving it. I was emailed throughout the process to keep me informed. Would absolutely recommend. I will continue to use whenever I need an upgrade!

    Item

    iPhone 13 128GB - Midnight - Unlocked

    Condition

    Excellent

    Reviewed in United Kingdom on 6 July 2025

  • I

    Israel B.

    Purchased on the 8 April 2025

    Verified purchase

    I recently purchased this Hp Elitebook from Back Market and I couldn’t be happier with the experience. The device arrived well-packaged and in mint condition—honestly, it looks and feels brand new. Performance-wise, it runs smoothly, boots up quickly, and handles everything I need without a hitch. What really impressed me is the value for money. I saved a significant amount compared to buying new, and I feel great knowing I made an environmentally friendly choice too.

    Item

    Hp EliteBook 830 G8 13-inch (2021) - Core i7-1185G7 - 16GB - SSD 512 GB QWERTY - English

    Condition

    Excellent

    Reviewed in United Kingdom on 22 April 2025

  • E

    Emma F.

    Purchased on the 31 March 2025

    Verified purchase

    I love my HP EliteBook 840. It arrived looking like a brand new laptop, very clean, everything working brilliantly and easy to set up. I can't believe I have a whizzy "new" laptop for a fraction of the price of a brand new one. Thank you Back Market!

    Item

    Hp EliteBook 840 G7 14-inch (2020) - Core i5-10310U - 16GB - SSD 256 GB QWERTY - English

    Condition

    Fair

    Reviewed in United Kingdom on 21 April 2025

  • T

    Tony S.

    Purchased on the 13 March 2024

    Verified purchase

    I got a Microsoft Surface Pro 7. I am very happy with it so far and it was a great price. The delivery was on time and packaging was fine. The Surface Pro is in very good condition, no scratches or bumps. The pictures gave me the impression I was going to get a mouse and stylus but it was my fault for not reading the text properly, but I did get power supply. So all in all I am happy with Back Maket. Thanks Tony in London

    Item

    Microsoft Surface Pro 7 12-inch Core i5-1035G4 - SSD 256 GB - 8GB QWERTY - English

    Condition

    Fair

    Reviewed in United Kingdom on 24 March 2024

  • G

    Gyabaah F.

    Purchased on the 19 June 2025

    Verified purchase

    came neat and fast Thanks to the supplier and the carrier Excellent carrier service 👏

    Item

    iPhone 13 128GB - Midnight - Unlocked

    Condition

    Excellent

    Reviewed in United Kingdom on 21 June 2025

  • Y

    Ye sung P.

    Purchased on the 29 November 2024

    Verified purchase

    Back market is an amazing place to buy phones and tablets and I will tell you the reasons why. 1. Quick delivery 2.Gives exactly what you asked for(condition, colour, type) 3. Insurance provide all repairs I ordered a fair tablet with an attached keyboard. The keyboard was poor and the tablet got hot quickly. I paid for insurance before so I requested to repair. I sent it off. The customer care was amazing with letting me know what was happening during the delivery. They sent it back straight away. The tablet is fixed and a new keyboard was restored. I appreciate how they were attentive to detail and valued communication. 4. Honest and quick service This is why I recommend backmarket Even if a worse condition is bought, insurance covers it ! Thank you backmarket for providing electronic at an affordable price with good quality !!

    Item

    Microsoft Surface Go 2 10-inch Core m3-8100Y - SSD 128 GB - 8GB QWERTY - English

    Condition

    Fair

    Reviewed in United Kingdom on 21 January 2025