Promovia Solutions S.L.'s customer reviews

Overall rating

175 verified reviews

Rating details

  • Accessories

    3.6/5

  • Battery

    4/5

  • Lens & Camera

    4.2/5

  • Overall performance

    3.6/5

  • Appearance

    4.1/5

  • Packaging

    3.9/5

  • Shipping

    4.2/5

Reviews

  • Alexandre K.

    Verified

    Reviewed 12/12/2025, France.

    Product compliant and functional after update, nothing to report on the technical side. However, the level of reconditioning is disappointing: the glasses had not been reset, were still displaying user data from the previous owner and were not up to date at the time of receipt. The battery also had 57 charge cycles. Back Market customer service was courteous and responsive, but no commercial gesture was offered despite these factors. Areas for improvement: preparation and checking of products before dispatch.

    Translated from French


    Condition

    Excellent

    Purchased

    22/11/2025

  • Diana G.

    Verified

    Reviewed 23/06/2025, Spain.

    It is in perfect condition works extremely well and has a very long lasting charge I do 25 km every day to go to work and it only uses a fifth of the battery I am fascinated with this skateboard thank you very much.

    Translated from Spanish


    Condition

    Excellent

    Purchased

    17/06/2025

  • Erwan P.

    Verified

    Reviewed 19/06/2025, France.

    Delivery a bit chaotic (3 dates, same day notification for the "real" one) Hardware in very good condition but only partially unlocked (misleading title), full unlocking still possible but difficult to do

    Translated from French


    Condition

    Excellent

    Purchased

    29/05/2025

  • Nathalie B.

    Verified

    Reviewed 17/03/2025, France.

    I am very happy with this smartphone. but not with the deliveryman because he put the phone in a letterbox when normally it is delivered against signature and moreover he put it in a bad letterbox fortunately I have nice neighbours in short satisfied with back market and very disappointed with the delivery company

    Translated from French


    Condition

    Excellent

    Purchased

    04/03/2025

  • Antonio D.

    Verified

    Reviewed 01/04/2024, Portugal.

    Product classified as Excellent. In fact, the product, a Cecotec Conga 3090 robot hoover, was presented in new condition, never used. Supplied with all accessories, manual and packaging. Very good value for money. I didn't know about the BackMarket purchasing platform, which was a pleasant surprise for me.

    Translated from Portuguese


    Condition

    Excellent

    Purchased

    12/03/2024

  • Sarah D.

    Verified

    Reviewed 04/09/2025, France.

    The phone itself is fine, but I can't connect my bluetooth headset. I've tried again and again, disconnecting and reconnecting, resetting the headset, restarting the phone... after 1 minute it tells me Connected (without media)... Which doesn't help much. Especially as media is allowed. Apart from that I've had a bug too, one day it lost 60% in an hour on the bus when I hadn't even used it, not even for music (I'd used the old one). So I admit it's quite strange. Even today I haven't used it, it's in aeroplane mode, charging overnight, and I'm at 78% when I really haven't done anything on it. Apart from that the delivery went really well. If you have any explanations/solutions for these bugs, I'd love to hear them, because at the price it cost, I'd really like it to work.

    Translated from French


    Condition

    Excellent

    Purchased

    02/08/2025

  • Sandrine K.

    Verified

    Reviewed 04/12/2025, France.

    The device is in perfect condition, and once all the updates have been carried out, it's easy to get to grips with. Ultra-fast recharging and high-performance battery.

    Translated from French


    Condition

    Excellent

    Purchased

    15/11/2025

  • Jochen T.

    Verified

    Reviewed 26/06/2025, Germany.

    Goods are as described. The dispatch took a little longer. It was not recognisable when ordering that the device would be delivered from Spain. I am satisfied with the quality of the device. The battery could last a little longer.

    Translated from German


    Condition

    Excellent

    Purchased

    03/06/2025

  • Beatriz V.

    Verified

    Reviewed 26/03/2024, Spain.

    My partner and I are super happy with the purchase. The robot came in the original box, with all the accessories and instruction manual. We have been using it for about 2 months and it works perfectly, except that sometimes when filling the water tank it leaks a little, but apart from that, nothing bad to note. I highly recommend it!

    Translated from Spanish


    Condition

    Good

    Purchased

    26/01/2024

  • Luis maria P.

    Verified

    Reviewed 01/03/2024, Spain.

    yesterday I have received the shipment and I am very happy with the robot very complete, the purchase has been a very good experience and the attention with doubts and questions of the same, thank you very much and until my next purchase.

    Translated from Spanish


    Condition

    Fair

    Purchased

    27/02/2024