Pole Store's customer reviews

Unfortunately I have had problems with this laptop since day 1. It arrived set to Spanish and it was not enough to change the language from the settings. I had to call Microsoft Assistance who after many unsuccessful attempts had to reinstall Windows from scratch. The whole thing took 7 hours on the phone with Microsoft Assistance. Despite this, Internet Explorer continues to give me results in Spanish. The laptop's operating system, however, is finally in English now. Also, the mini port for connecting the external screen does not work. I am considering whether to keep or return the laptop at this point.

Given the difficulty of finding this keyboard as new in every possible chain of shops, but above all at a decent price... a little sceptical, I tried Backmarket and it was a nice surprise for me. It's really like new (I don't think it's even been used) and at a decent price. I'll be doing it again.

High-performance computer in excellent condition! Spanish Qwerty keyboard to get used to as a French (French azerty option activated but some keys on the keyboard do not correspond to the same character). Get used to it!

I am disappointed with the condition of the item I received. It was supposed to be in perfect condition. I would have expected micro scratches. However, the item I received had a weathered surface, one damaged area and several stylus tips were well worn, which tells me that the item has been used a lot. Finally, the tablet came from Spain, took longer than expected and, above all, the billing address on the invoice was my delivery address. I had filled in the fields correctly. I sent an email to the supplier, asking them to put the correct address on the invoice... No news yet. Overall, I'm disappointed with the transaction.

Great!

Excellent product in perfect condition

I am satisfied 10 10

everything is perfect

In very good condition and in good working order.

The speakers sound a bit bad but it doesn't bother me. The rest is perfect: the battery charges quickly, the touch screen works very well, the keyboard and mouse lock automatically when the screen is rotated, etc.