Leno Repair's customer reviews

Overall rating

375 verified reviews

Rating details

  • Overall performance

    4.1/5

  • Appearance

    4.2/5

  • Accessories

    4.2/5

  • Battery

    4/5

  • Lens & Camera

    4.4/5

  • Packaging

    4.4/5

  • Shipping

    4.6/5

Reviews

  • Chiara valeria C.

    Verified

    Reviewed 07/11/2025, Italy.

    Expectations exceeded. I was very hesitant because I was afraid that the battery life would be poor, but instead it holds up well to moderate use throughout the day. Aesthetically the phone is perfect, so a nice surprise and a great buy. Very fast shipping, which I was also able to schedule according to my needs. I didn't know Back Market but I will keep it as a reference from now on.

    Translated from Italian


    Condition

    Excellent

    Purchased

    03/11/2025

  • Fares A.

    Verified

    Reviewed 09/09/2025, Belgium.

    Second purchase from Back Market and as satisfied as ever! iPhone received in perfect condition, with no scratches, like new. Fast DHL Express delivery and impeccable customer service. Bravo for your professionalism, I recommend you with my eyes closed! 🤝😊

    Translated from French


    Condition

    Excellent

    Purchased

    07/09/2025

  • Jaap V.

    Verified

    Reviewed 05/02/2025, Netherlands.

    My old iPhone 6s was faulty and since this is an excellent smartphone for me, I started looking to see if something like this is still available. Here at backmarket, I saw one! Ordered it straight away. Super fast and neatly delivered! Sharp price. Is still in top condition! This is a great website to score a refurbished device. Reliable company.

    Translated from Dutch


    Condition

    Fair

    Purchased

    16/01/2025

  • Angeles S.

    Verified

    Reviewed 02/10/2025, Spain.

    Well, this model has the problem that it doesn't support certain updates, which the previous iPhone x can do, and now I can't download applications like Netflix and some others that were important to me.

    Translated from Spanish


    Condition

    Excellent

    Purchased

    11/09/2025

  • Thomas R.

    Verified

    Reviewed 14/07/2025, Germany.

    As always, the purchase process was perfect. The new battery is not recognised on my Iphone 13 pro, but works very well with a 100% condition. Otherwise the device runs very well! I have already purchased 3 devices from BM - very satisfied

    Translated from German


    Condition

    Fair

    Purchased

    27/06/2025

  • Francesco paolo S.

    Verified

    Reviewed 10/04/2025, Italy.

    Excellent product. Like new and so far working like a charm. Kudos for the site and the service organisation. I didn't know Back Market before: I found it so good that I bought another item. What can I say for now Super Top!

    Translated from Italian


    Condition

    Excellent

    Purchased

    21/03/2025

  • Sarah G.

    Verified

    Reviewed 06/12/2024, Italy.

    First time getting a refurbished phone and first time using an iPhone XS I am super satisfied only the battery holds a little bit but it does nothing Great

    Translated from Italian


    Condition

    Excellent

    Purchased

    02/12/2024

  • Alain F.

    Verified

    Reviewed 26/12/2024, Belgium.

    After a previous purchase that had not been sufficiently checked before being put up for sale (it kept restarting by itself...), I was a bit apprehensive. No problem with this one. Thanks for the faster than expected shipping. 100% battery capacity without having to replace it with a new one.

    Translated from French


    Condition

    Excellent

    Purchased

    04/12/2024

  • Alejandro P.

    Verified

    Reviewed 06/11/2025, Spain.

    Ufff well I have received the mobile, it goes super well meets all the conditions, is if so continue I will return to buy another mobile, super happy with the purchase.

    Translated from Spanish


    Condition

    Good

    Purchased

    31/10/2025

  • Yanis S.

    Verified

    Reviewed 10/12/2024, Belgium.

    I received the iphone very quickly (5 days) and frankly I am amazed the chassis is completely new (except for a slight scratch on the back but almost invisible) the screen is an original screen and the state of the battery was 100% I recommend 10000% this seller !!!!!!

    Translated from French


    Condition

    Excellent

    Purchased

    07/12/2024