Customer reviews

Very impressed with the phone I received (it is a Samsung S23). My first experience of buying a refurbished phone, and I'm glad I did. Runs like new and in excellent condition.

It’s for an Xmas present but on inspection it look fabulous and look brand new

So far everything is perfect, the battery capacity is 100% as I ordered it with a new battery, the speakers sound very good, the screen is fine too and the colour matches the one I ordered. I bought it in excellent condition and the truth is that the screen is not scratched or broken and there is not the slightest hint that it has been used or reconditioned. It came with a transparent case and charging cable but I doubt that it is original as the part where it connects to the head of the charger is not type C but type USB. But overall I am very happy with the phone.

This is the first time I have bought a refurbished mobile phone, I had never even heard of it. It was a friend who encouraged me to try my luck with Back Market and, despite my initial trepidation, I have no regrets. I went for an Iphone 13 Pro Max in excellent condition and with a new battery, and I have not been disappointed. The phone is flawless, with no signs of use, it looks brand new. The seller also included a transparent case which I wasn't expecting, although I have to say that it was damaged on one side. I've had the phone for two weeks now and, although I haven't used it intensively yet, so far it works well. I am very happy with my purchase and I will definitely buy it again.

The phone came great. This is the second time I've bought a refurbished phone here, the other was the iPhone XR and it lasted me 3 and a half years. I bought it with a new battery and it came 100%, fast delivery and a free case. Everything works very well. I will definitely come back again, hopefully in a long time. :)

Very happy with the purchase of my refurbished Samsung Galaxy S23 +. Fast delivery. The device is in perfect condition as requested. Highly recommend. My next smartphone will be bought on BackMarket with certainty... See you soon! 🙏🏽 I strongly recommend buying a good protective case which allows you to gain in durability concerning the condition of the phone or the insurance that the site also offers and allows you to take full advantage of the REPAIR of the old smartphone for the purchase of the new one that the site offers. Save money with refurbished phones ✅️ Planet preserved ✅️

The product arrived in excellent condition and I did not encounter any problems! I think I will only buy (and advise all my friends to do the same) refurbished smartphones. Really impossible to distinguish from a new one!

Honestly, I lived in anguish until the last minute because I have never bought refurbished products and consequently I was afraid that I would be very disappointed. I was wrong!!! The product, at least for now, seems to behave well and above all reflects what I ordered (super fast service by the way). So far I am very happy with my purchase! Thank you Back Market for saving me money on my dream phone. I will definitely be buying more. <3 :)

Delivery before time, well packaged, the mobile I ordered excellent and has come as new, (iphone 13 blue) the mobile has come with a new case, a detail of the seller, it is for gift, we will see the operation, I would use this application again.

Second purchase on Back market, after an iphone SE 2022 bought 2 years ago. No sooner ordered than received! Less than 24 hours after placing the order, the parcel was in my hands. I received an almost new Iphone 14, impeccably packaged, with a new battery. What's more, after just over 24 hours of sustained use, the phone is still holding a charge. I can only recommend Back Market. See you in 2 years!