Customer reviews

Perfect service When you are needing a new phone this is the app/website I recommend, please don’t faff about with used phones from Facebook marketplace etc that may come with a nasty suprise such as iCloud activation locks, marked as stolen/lost or blacklist for unpaid contract, this company knows what they are doing partnering with some of the biggest phone refurbishing companies to bring the best quality and value for money phones as possible, I bought a fair example iPhone 15 pro and I was pleased to find out that it came with an almost perfect battery with 94% battery health. And with only a few micro scratches on the screen it was a perfect phone for the price. I cannot wait to purchase more devices from backmarket

Excellent value for money. Back Market was very easy to navigate. I ordered an iPhone 13 in Fair condition and was surprised at the excellent condition of the phone, including battery health at 87%. Delivery was timely and secure, the phone was easy to set up. I’m very happy that I chose to buy a refurbished phone. I will definitely use Back Market again and will recommend to friends.

Sincerely speaking, I was in full doubt when I ordered my iPhone 13 Pro max to be as neat, clean and the camera to be as this sharp. When I got the phone, it's sparkling. Battery life span is top notch, no scratch on screen and body. infact, I have already informed some of my friend to order theirs immediately from Back Market. Back Market, pls keep this up. You are great.

I’m really pleased with my iPhone 13. It exceeds my expectations and is quite beautiful! This company is doing a great thing for the planet and for our pockets. I love the idea of not buying new especially when a reconditioned phone can be this good.

Great experience with Back Market.I ordered a refurbished iPhone 14 Pro Max (128GB), and it arrived earlier than expected. The phone is in excellent condition, just as described, with no noticeable issues. Everything works perfectly, and I’m really happy with my purchase. Highly recommend Back Market for anyone looking for quality refurbished devices at a great price.

I have waited for over a month since I got my new (refurbished) iPhone 14 Pro Max so that I can give a very honest review and I can say I don’t have any regrets buying refurbished because I can’t tell any difference from new. The phone looks excellent and works well with no issues. The delivery was quick and all I can say is I would recommend it for anyone.

I recently purchased a refurbished iPhone 15 Pro Max, and I must say, I’m impressed. The phone was delivered on time, which is always a great start. Although it was listed as being in “fair condition,” it exceeded my expectations. There was hardly a scratch, and the ones present were so minor they were almost unnoticeable. The battery health was at 92%, which is excellent for a refurbished device. It’s performing like new, and I’ve had no issues with functionality so far. Overall, it’s a great deal for the price. I would definitely recommend this to anyone looking for a high-quality refurbished phone at a reasonable price. Reliable service and great value!

The iPhone 13 is fab, still getting use to it. Would definitely recommend buying a refurbish one, When it arrived was so impressive, thought it was a brand new one, no marks or scratches on it. The service from the time ordered to receiving it was excellent. Definitely recommend backmarket.

My daughter is very happy with her new phone! Although this was rated as 'good', we really couldn't tell it is refurbished and not brand new. It arrived well packaged, and was easy to set up and start using. Better than I expected.