Customer reviews

66 verified reviews in the last 24 months.

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  • A

    Ayesha C.

    Purchased on the 29 March 2025

    Verified purchase

    The phone is in immaculate condition. I also love the colour...I can't fault Back Market, the phone arrived swiftly too. I would have never dreamed of buying a refurbished phone, I would get a brand new phone via a new contract. I can honestly say, I'm done with new contracts for three years and brand new phones. I would definitely buy from Back Market again. I would recommend Back Market!

    Item

    Galaxy S23 Ultra 512GB - Purple - Unlocked

    Condition

    Excellent

    Reviewed in United Kingdom on 13 April 2025

  • F

    Frank R.

    Purchased on the 12 May 2025

    Verified purchase

    I'm not good with technology so it will take a while for me to work out the S22. Hopefully my grandson will teach me how to use it properly, but I was really impressed with the quality of this phone. Then it will probably receive the best smile.

    Item

    Galaxy S22 5G 128GB - Black - Unlocked

    Condition

    Good

    Reviewed in United Kingdom on 26 May 2025

  • H

    Hazel G.

    Purchased on the 7 February 2025

    Verified purchase

    Really happy to have decided to get my phone through Backmarket! It was a great deal, arrived promptly and is in perfect working condition. Including the trade in with my phone, I've saved myself hundreds.

    Item

    Galaxy S24+ 256GB - Violet - Unlocked

    Condition

    Excellent

    Reviewed in United Kingdom on 25 February 2025

  • M

    Michael D.

    Purchased on the 21 October 2024

    Verified purchase

    Super fast delivery. The phone it's self is exceptional. Top quality not a mark on it, looks like it came out from its original box. Very easy to transfer my apps pictures and music. Battery life on this is double compared to my old Samsung. 10/10 I'll be getting my next phone (when I need one) from these guys

    Item

    Galaxy S24 128GB - Grey - Unlocked

    Condition

    Excellent

    Reviewed in United Kingdom on 3 November 2024

  • P

    Peter E.

    Purchased on the 12 January 2024

    Verified purchase

    Samsung S10: Immaculate condition therefore great value. Most phones are becoming like tombstones, so it was important to me that I could continue to use a phone no larger than my previuos S9. Wife has a new Iphone 11, wife agrees that the camera is no better than the S10 (in any respect), so wasting a lot of money. Buying used from Backmarket is a no-brainer.

    Item

    Galaxy S10 128GB - Black - Unlocked

    Condition

    Excellent

    Reviewed in United Kingdom on 1 February 2024

  • F

    Fiona G.

    Purchased on the 9 February 2024

    Verified purchase

    I was really surprised by the quality of the phone that I ordered. Not a scratch on the phone. The quality is superb. Delivered the following day after purchase. This is definitely the way to go when looking for a phone

    Item

    Galaxy Z Fold4 256GB - Beige - Unlocked

    Condition

    Excellent

    Reviewed in United Kingdom on 18 February 2024

  • M

    Michael H.

    Purchased on the 16 July 2025

    Verified purchase

    What can a say.... These people do what they said they would. Highly recommend Delivery was quick too Need to sign for it,

    Item

    Galaxy S22 5G 128GB - Black - Unlocked

    Condition

    Excellent

    Reviewed in United Kingdom on 18 July 2025

  • M

    Maureen D.

    Purchased on the 18 April 2025

    Verified purchase

    Thank you I’m very pleased with mine it also saved me going into exspense I have told my family about your sight they think it’s good thankyou Maureen

    Item

    Galaxy S22 5G 256GB - Rose Gold - Unlocked

    Condition

    Excellent

    Reviewed in United Kingdom on 8 May 2025

  • J

    Jon A.

    Purchased on the 23 March 2025

    Verified purchase

    Happy with tablet like new all works good very happy .best price to .best ever buy all my electronics for back market I recommend to everybody.

    Item

    Galaxy Tab S9 FE 128GB - Green - Wi-Fi + 5G

    Condition

    Excellent

    Reviewed in United Kingdom on 6 April 2025

  • L

    Lynne E.

    Purchased on the 23 November 2023

    Verified purchase

    My son had used Back Market numerous times....always great feedback from him...I'd been looking for about 6 month's for new phone..as a 72 year old..l don't like Change..!...Absolutely thrilled with my new phone...my Grandson has Set it All up for me.....When l opened Box...we thought it was Spanking new.

    Item

    Galaxy S21 5G 128GB - Grey - Unlocked

    Condition

    Good

    Reviewed in United Kingdom on 3 December 2023