Customer reviews

Overall rating

3,841 verified reviews

Rating details

  • Overall performance

    4.1/5

  • Appearance

    4.5/5

  • Accessories

    4.3/5

  • Battery

    4.1/5

  • Lens & Camera

    4.4/5

  • Packaging

    4.6/5

  • Shipping

    4.6/5

Reviews

  • Katya C.

    Verified

    Reviewed 30/06/2023, Ireland.

    Arrived as new, in original packaging. Using it with no issues and happy with everything. The camera really can't be beat for this price.

    Condition

    Excellent

    Purchased

    08/06/2023

  • Kevin F.

    Verified

    Reviewed 23/07/2023, Ireland.

    Condition was indicated as excellent, item arrived and appeared to be brand new, unopened. Delivery to Ireland was quick. 10/10.

    Condition

    Excellent

    Purchased

    01/07/2023

  • Maria B.

    Verified

    Reviewed 24/04/2023, Ireland.

    HI there, everything about the experience went very well and I was pleased with the service. The only problem which was a disappointment to me was delivery! Initially when I placed the order, March 30th, the estimated delivery on the screen showed Monday April 3rd. However the next day I received an email to say the actual delivery would be April 6th. I had ordered it for a friend from Ethiopia, and had someone travelling out on April 6th to visit, and who would bring the phone with him. I help my breath that the phone would arrive on Aril 6th directly to David's house, before he left for his flight. However it did not arrive on time for him to take it with him. It was disappointing for me as it was a gift, and a much needed item for my friend in Ethiopia. We are now trying to figure our another safe way of getting it to him. Thanks for requesting feedback. Maria Broderick

    Condition

    Excellent

    Purchased

    30/03/2023

  • Kieran M.

    Verified

    Reviewed 23/07/2023, Ireland.

    Excellent quality. Quick delivery.

    Condition

    Excellent

    Purchased

    03/07/2023

  • Andrew S.

    Verified

    Reviewed 07/01/2023, Ireland.

    Very happy with

    Condition

    Excellent

    Purchased

    16/12/2022

  • Sebastien M.

    Verified

    Reviewed 03/05/2023, Ireland.

    Never received it unfortunately.

    Condition

    Excellent

    Purchased

    15/04/2023

  • Eleonora S.

    Verified

    Reviewed 14/09/2023, Italy.

    I bought a refurbished phone for the first time, I was a bit sceptical at first but I have to say that the phone is practically new and works great! Satisfied with my purchase, I recommend it!

    Translated from Italian


    Condition

    Excellent

    Purchased

    28/08/2023

  • Henriette K.

    Verified

    Reviewed 21/08/2023, Germany.

    Very trustworthy! Price-performance top My Galaxy s20+ arrived sooner than expected, well packaged. In excellent quality- namely brand new, original sealed, the Samsung security stickers intact. I will gladly look around at Backmarket again and should I find what I am looking for, I will buy it.

    Translated from German


    Condition

    Excellent

    Purchased

    03/08/2023

  • Brayan C.

    Verified

    Reviewed 12/08/2023, Spain.

    It's an amazing phone. i had really high expectations and a great desire to have a Google pixel. and this one has really made me much more satisfied. i was a bit scared about the battery life considering it's refurbished, but on the contrary, it's lasting me more than 8 hours.

    Translated from Spanish


    Condition

    Excellent

    Purchased

    08/08/2023

  • Tatiana M.

    Verified

    Reviewed 29/09/2023, Spain.

    The mobile arrived in perfect condition as I ordered it (even days before the estimated delivery date). I've had it for a month now and so far it has worked flawlessly. I had never encouraged me to buy reconditioned, is what we all say, yes. A friend recommended the site to me and my partner... we did some research and the prices and all the benefits that buying refurbished has for the environment was what finally convinced us. He bought an IPhone, months later I bought a Samsung (excellent mobile). And just today I bought an HP laptop which we will also review later 🤞🏼 Excellent service.

    Translated from Spanish


    Condition

    Excellent

    Purchased

    29/08/2023