173 verified reviews in the last 24 months.
Alistair M.
Purchased on the 19 March 2025
Verified purchaseI needed to replace my Motorola G8 Power with an affordable upgrade and came across Back Market, the selection in my price range for a suitable refurbished phone was excellent, and I chose the Samsung A16, 5G 128 GB (Black) it has the features that my Motorola didn't have, and the trade in was good and very quick, I am extremely satisfied with my upgrade and have recommended Back Market as a affordable solution.
Condition
Fair
Reviewed in United Kingdom on 30 March 2025
Melanie M.
Purchased on the 17 December 2024
Verified purchaseI was surprised to receive my phone in a good condition box. The phone was immaculate itself considering being a refurbished phone. It’s great . No scratches. It’s like a brand new phone and works absolutely perfectly. It’s definitely change my view into buying brand new phones that cost more when you can buy just as perfect as a refurbished phone . Thank you for such a lovely phone and delivery service was so fast . Definitely recommend it .
Condition
Fair
Reviewed in United Kingdom on 29 December 2024
Sian W.
Purchased on the 3 December 2024
Verified purchaseSo happy with my new phone! Heard about back market from my sister and so glad I decided to get my galaxy flip6 from here. It came in perfect condition with good battery life so so pleased. I am always conscious of my environmental impact too so happy that refurbished phones are better for the Environment. Also, much cheaper than buying new so an absolute win win! I will definitely buy more from back market.
Condition
Fair
Reviewed in United Kingdom on 23 December 2024
Brenda N.
Purchased on the 3 November 2024
Verified purchaseReally pleased with my refurbished IMO Q5. Quick delivery and BackMarket provides an upfront customer service contact number
Condition
Excellent
Reviewed in United Kingdom on 17 November 2024
Linda H.
Purchased on the 11 June 2025
Verified purchaseThe 2 phones I have purchased from Back market have been impeccable , awesome . I have a samsung s25 + And I love it . It looks and feel amazing . My S21 + was exactly the same , just like a brand new phone for a fraction of the price . I have recommended it too my supervisor and he bought a phone as well..I will continue to purchase from back market because I don't buy contracts anymore just sim only. Thank you
Condition
Fair
Reviewed in United Kingdom on 22 June 2025
Alex T.
Purchased on the 27 June 2025
Verified purchaseAbsolutely awesome phone, needed a new one as my iphone7's WiFi chip disconnected. I ordered it and the next day it came. A great phone, battery health is 100%, such a light and modern phone, leather textured back is such a nice touch, came with a wire, SIM card slot pin and a clear phone case. Phone has loads of storage, isn't slow and can take an SD card and TWO Sims. Actually sick 10000/10
Condition
Excellent
Reviewed in United Kingdom on 9 July 2025
Peter B.
Purchased on the 28 May 2025
Verified purchaseThis is my 4th phone from Backmarket and not disappointed so far. I was worried about choosing something from the lower end of the midrange Galaxy A, but so far very pleased with how it looks and how it performs.
Condition
Excellent
Reviewed in United Kingdom on 12 June 2025
Mazharia R.
Purchased on the 4 April 2025
Verified purchaseI was little suspicious of buying second hand head set a I was worried about hygiene, but these Beats were immaculate. I love the sound and it is very responsive to touch commands. they packing was almost brand new too and it had all the instructions as well as spare tips.
Condition
Excellent
Reviewed in United Kingdom on 24 April 2025
Jayne M.
Purchased on the 23 March 2025
Verified purchaseFantastic refurbished phone looks brand new, will definately buy from here again. My son is delighted with his new phone.
Condition
Excellent
Reviewed in United Kingdom on 9 April 2025
Stephen P.
Purchased on the 8 May 2025
Verified purchaseThe phone is great! Looks brand new, works fine, 60 odd quid and does everything I need. Can't go wrong. Ordering, service and delivery spot on. Don't waste your money to fit in with the gimps! Help the environment, help your pocket 😉👊
Condition
Excellent
Reviewed in United Kingdom on 21 May 2025