Customer reviews

Overall rating

1,998 verified reviews

Rating details

  • Overall performance

    4.4/5

  • Appearance

    4.4/5

  • Accessories

    4.1/5

  • Battery

    4.3/5

  • Lens & Camera

    4.6/5

  • Packaging

    4.5/5

  • Shipping

    4.6/5

Reviews

  • Juliana M.

    Verified

    Reviewed 07/07/2021, Ireland.

    Well, I bought this phone because the camera and the principal camera doesn't work very well... I mean, it's not focusing. So I am not that happy with the product. I left a message to the store, but they never replied ): The screen has some scratches, but that's ok, because I bought a fair cellphone. I am just a little disappointed with the camera. Despite that, the phone is very good and the delivery was very fast.

    Condition

    Fair

    Purchased

    27/06/2021

  • Lala Q.

    Verified

    Reviewed 18/05/2021, Ireland.

    Arrived in a jiffy, and fair beyond compare. Thank you for the great quality and fab service Team BackMarket!

    Condition

    Fair

    Purchased

    16/04/2021

  • Ricardo T.

    Verified

    Reviewed 12/08/2024, Spain.

    It's the same phone I'm still using more than 3 years later. It works like silk. It has been dropped down a flight of stairs from a first floor and nothing has happened to it (with case and screen protector). Possibly the toughest and most durable iPhone ever.

    Translated from Spanish


    Condition

    Fair

    Purchased

    16/03/2021

  • Bintou D.

    Verified

    Reviewed 11/11/2023, France.

    Very satisfied with my last order, I decided to recommend a new phone via Back Market :)

    Translated from French


    Condition

    Excellent

    Purchased

    07/01/2021

  • Zulay O.

    Verified

    Reviewed 12/09/2023, France.

    Two years later and still in excellent condition, I'm just upgrading to a newer version, but I'm very satisfied with the quality!

    Translated from French


    Condition

    Fair

    Purchased

    02/08/2021

  • Carmen C.

    Verified

    Reviewed 04/10/2023, Spain.

    Everything is great, after three years it is still working properly, and it hasn't given me any problems whatsoever.

    Translated from Spanish


    Condition

    Excellent

    Purchased

    03/11/2020

  • Yvonne B.

    Verified

    Reviewed 09/09/2023, Germany.

    iPhone is everything I imagined it would be. I bought it two years ago and it still works very well. I will definitely buy from you again:)

    Translated from German


    Condition

    Excellent

    Purchased

    05/06/2021

  • Carmen C.

    Verified

    Reviewed 22/11/2021, Spain.

    Tenía dudas si comprarme un móvil reacondicionado y sin duda alguna ha sido la mejor decisión. Llevo mas 4 meses con el y estoy super contenta, lo cogí de la gama baja y no me vino con ningún daño. Recomiendo coger de gama media o alta merece la pena, porque al coger gama baja te arriesga a que tenga algún defecto de estética. En cuanto al transporte super rápido tardaron menos de 72h, normalmente no viene envuelto en la mejor caja del mundo pero lo importante es el interior.

    Condition

    Fair

    Purchased

    23/08/2021

  • Hansel B.

    Verified

    Reviewed 01/05/2023, Belgium.

    I bought this phone in 2021 and it still works. The only problem I had was that the phone kept rebooting. Obviously I could (should!) have sent it back but I just had the battery replaced by a third party and haven't had any problems since.

    Translated from French


    Condition

    Excellent

    Purchased

    18/01/2021

  • Paul R.

    Verified

    Reviewed 28/08/2024, France.

    Top 2 years with this phone and all is well!

    Translated from French


    Condition

    Excellent

    Purchased

    17/05/2021